Aleiah Hunter
Atlanta,GA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Sales Associate
Hard Rock Hotel Casino
Hollywood , FL
05.2022 - 09.2023
- Moved excess stock and arranged products to improve sales.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted customers with product selection, sizing and styling.
- Ticketed, arranged and displayed merchandise to promote sales.
- Cleaned shelves, counters and tables to maintain organized store.
- Assessed customer needs to provide assistance and information on product features.
- Answered incoming telephone calls to provide store, products and services information.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Developed trusting relationships with customers by making personal connections.
- Answered store and merchandise questions and led customers to wanted items.
- Computed purchases and received and processed cash or credit payment.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Bagged or packaged purchases and wrapped gifts.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Helped customers find specific products, answered questions, and offered product advice.
- Placed special orders or called other stores to find desired items.
- Handled customer complaints in a professional manner.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
Drink Barista
Wawa Food Markets
Hollywood , FL
03.2022 - 04.2022
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Sliced fruits, vegetables and meats for use in food service.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Adhered to health department regulations concerning sanitation standards.
- Restocked product displays based on demand and projected sales.
Server
Lime Mexican grill
Dania Beach, FL
09.2021 - 12.2021
- Prepared checks, itemizing total meal costs and taxes.
- Checked with guests to get feedback on food served, resolve issues, bring additional items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked food before serving it to customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Maintained records of transactions made during shift as required by law or company policy.
- Provided excellent customer service to ensure satisfaction.
Education
High School Diploma -
Hollywood Hills High School
Hollywood, FL05-2020
Skills
- Contract Preparation
- Order Processing
- Payment Processing
- Promotional Support
- Multi-Tasking Strength
- Conflict Resolution
- Excellent Communication Skills
- Positive and Professional
- Cash Handling Accuracy
- Retail Merchandising Expertise
- POS System Operation
- Exceptional Customer Service
- Reliable and Punctual
- Reading Comprehension Skills
- Teamwork and Collaboration
- Written and Oral Communication Skills
- Outgoing Personality
Timeline
Sales Associate
Hard Rock Hotel Casino
05.2022 - 09.2023
Drink Barista
Wawa Food Markets
03.2022 - 04.2022
Server
Lime Mexican grill
09.2021 - 12.2021
High School Diploma -
Hollywood Hills High School