Summary
Overview
Work History
Education
Skills
Timeline
Generic

A'leilia Titterton

Miramar,FL

Summary

Customer focused and detail oriented professional with over 4 years of experience delivering exceptional service in fast paced environments.Skilled in client communication, appointment coordination, and sales support.Known for creating welcoming experiences and maintaining organized workflows.

Overview

4
4
years of professional experience

Work History

Licensed Nail Technician

self-employed
Miramar, FL
03.2022 - Current
  • Delivered exceptional customer service by fostering strong client relationships and creating a welcoming environment
  • Conducted consultations to assess client needs, consistently achieving high-quality results
  • Handled client concerns with professionalism, ensuring positive resolutions that encouraged repeat business
  • Maintain a clean, organized workspace in compliance with health and safety standards

Full Specialist

Faena Hotel
Miami, Florida
10.2023 - 12.2025
  • Greeted clients and provided personalized consultations to enhance customer experience.
  • Promoted and sold retail products, consistently contributing to sales goals
  • Maintained a professional, luxury level client environment
  • Built strong relationships with guests to encourage consistent business
  • Managed appointment flow and ensured timely service delivery

Front Desk Receptionist

Uni K Wax Studio
Weston, Florida
02.2022 - 08.2023
  • Answered high volume phone calls and scheduled/confirmed appointments
  • Managed daily bookings and maintained client records
  • Assisted with customer inquiries and resolved concerns professionally
  • Provided a welcoming and clean environment for all customers

Education

Associate of Arts - Business Administration And Management

Miami Dade College
Miami, FL
03-2026

Skills

  • Customer Service
  • Microsoft Office
  • Appointment Coordination
  • Problem Solving
  • CRM Systems
  • Adaptable and Coachable

Timeline

Full Specialist

Faena Hotel
10.2023 - 12.2025

Licensed Nail Technician

self-employed
03.2022 - Current

Front Desk Receptionist

Uni K Wax Studio
02.2022 - 08.2023

Associate of Arts - Business Administration And Management

Miami Dade College
A'leilia Titterton