Aleisha Enos
Grayling,MI
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Alro Steel
09.2022 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
Escrow Officer
Vanguard Title Insurance
10.2021 - 03.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
Office Administrator
RE/MAX Of Grayling
01.2021 - 09.2021
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
Assistant Regional Vice President
Lighthouse Title And Escrow
10.2016 - 01.2021
- Increased regional sales by developing and implementing strategic sales plans.
- Strengthened relationships with key clients by providing exceptional customer service and support.
- Led a team of district managers, ensuring consistent communication and collaboration for overall business success.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Collaborated with marketing teams to develop targeted campaigns, resulting in increased brand awareness and market share.
- Developed innovative solutions for complex client needs, securing long-term contracts and driving revenue growth.
- Streamlined the escrow process for a smoother client experience, managing communication between all parties involved.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
Education
High School Diploma -
Grayling High School
Grayling, MI06.2010
Skills
- Attention to Detail
- Opportunity Identification
- Customer Service
- Relationship Building
- Customer Relationship Management
- Product Knowledge
- Data Entry
- Interpersonal Communication
- Documentation and Reporting
- Email and Phone Etiquette
- Goal Setting
- Goals and Performance
Timeline
Inside Sales Representative
Alro Steel
09.2022 - Current
Escrow Officer
Vanguard Title Insurance
10.2021 - 03.2022
Office Administrator
RE/MAX Of Grayling
01.2021 - 09.2021
Assistant Regional Vice President
Lighthouse Title And Escrow
10.2016 - 01.2021
High School Diploma -
Grayling High School
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