Aleisha Danielle Frey
Estherwood,Louisiana
Summary
Enthusiastic Waitress with experience in service in high-end dining establishments. Knowledgeable about food and beverage pairings,payment processing and upselling. Excellent memorization skills with outgoing, personable attitude.
Overview
4
4
years of professional experience
Work History
Waitress
Tokyo
Jennings , LA
03.2022 - Current
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Completed credit payments via card processing systems.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Child Caregiver
Self Employed
Estherwood, LA
04.2019 - 03.2022
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Salon Assistant
Spa Maison
10.2018 - 04.2019
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Helped customers select styles for special events such as prom and formal dances.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Hostess
Tokyo Japan Restaurant
Jennings , Louisiana
02.2018 - 06.2018
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
Aveda Arts & Science Institute
Diploma -
Iota High School
Iota, LA05.2000
Skills
- High-Volume Dining
- Special Requests and Substitutions
- Menu Memorization and Presentation
- Customer Service and Rapport
Timeline
Waitress
Tokyo
03.2022 - Current
Child Caregiver
Self Employed
04.2019 - 03.2022
Salon Assistant
Spa Maison
10.2018 - 04.2019
Hostess
Tokyo Japan Restaurant
02.2018 - 06.2018
Aveda Arts & Science Institute
Diploma -
Iota High School
Similar Profiles
Yusuke YamamotoYusuke Yamamoto
Supervisor of Owned Coffee Shops at TOKYO ALLIED COFFEE ROASTERS CO., LTD.Supervisor of Owned Coffee Shops at TOKYO ALLIED COFFEE ROASTERS CO., LTD.
Craig YangCraig Yang
Hibachi Chef at Tokyo SteakhouseHibachi Chef at Tokyo Steakhouse
Casey FieszelCasey Fieszel
Measurement Technician at Tokyo Gas and Natural ResourcesMeasurement Technician at Tokyo Gas and Natural Resources