Aleisha Danielle Frey
Estherwood,Louisiana
Summary
Enthusiastic Waitress with experience in service in high-end dining establishments. Knowledgeable about food and beverage pairings,payment processing and upselling. Excellent memorization skills with outgoing, personable attitude.
Overview
4
4
years of professional experience
Work History
Waitress
Tokyo
Jennings, LA
03.2022 - Current
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Completed credit payments via card processing systems.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Child Caregiver
Self Employed
Estherwood, LA
04.2019 - 03.2022
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Salon Assistant
Spa Maison
10.2018 - 04.2019
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Helped customers select styles for special events such as prom and formal dances.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Hostess
Tokyo Japan Restaurant
Jennings, Louisiana
02.2018 - 06.2018
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
Aveda Arts & Science Institute
Diploma -
Iota High School
Iota, LA05.2000
Skills
- High-Volume Dining
- Special Requests and Substitutions
- Menu Memorization and Presentation
- Customer Service and Rapport
Timeline
Waitress
Tokyo
03.2022 - Current
Child Caregiver
Self Employed
04.2019 - 03.2022
Salon Assistant
Spa Maison
10.2018 - 04.2019
Hostess
Tokyo Japan Restaurant
02.2018 - 06.2018
Aveda Arts & Science Institute
Diploma -
Iota High School
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