Aleja Bevans
Somerdale
Summary
I would describe myself professionally as a outgoing person. im passionate about things that I show interest in, I'm focused and , always trying to learn new things. I try to look at diffult situations as chances to learn and grow rather than something to be afraid of. I strive to make decisions in life that reflects the qualities of independence and courage. I would also describe myself as a cheerful person and good friend. Motivated, organized cashier with 5+ years of experience providing prompt and efficient customer service Passionate retail sales associate with 5+ years of experience providing customer service to active shoppers and maintaining a positive and welcoming atmosphere
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
4
4
years of professional experience
Work History
Receptionist
Americas best
Voorheesville
12.2024 - 11.2025
- Greeted visitors and clients with a friendly, professional demeanor.
- Managed incoming calls and directed them to appropriate staff members.
- Scheduled appointments and maintained the front desk calendar efficiently.
- Maintained cleanliness and organization of the reception area at all times.
- Provided information about services offered to clients and potential customers.
- Collaborated with team members to improve front desk operations and workflows.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Manager
Snipes
Deford
09.2021 - 12.2024
- Managed daily store operations and ensured adherence to company policies.
- Trained and mentored team members to enhance service standards.
- Oversaw inventory management and restocking processes for optimal product availability.
- Implemented visual merchandising strategies to enhance customer experience.
- Coordinated staff schedules to maintain efficient store coverage during peak hours.
- Developed promotional displays to drive sales and attract customer attention.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Analyzed sales trends and provided insights for inventory decisions.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
highland high school - Honors, AP classes junior/senior year of highschool English and history
highland high school
BlackwoodSkills
- Customer service
- Leadership
- Guest services
- Cashiering
- Retail Sales
- Maintenance
- Time Management
- Inventory
- Management
- Scheduling
- Filling
Accomplishments
AP classes junior/senior year of high school English and history
Timeline
Receptionist
Americas best
12.2024 - 11.2025
Manager
Snipes
09.2021 - 12.2024
highland high school - Honors, AP classes junior/senior year of highschool English and history
highland high school