Alejandra Alcantara
Rays Stairs Inc
Lawrenceville,GA
2
Languages
9
years of professional experience
- Experienced with managing accounts receivable functions, ensuring timely and accurate invoicing and payment processing. Utilizes financial software to streamline operations and enhance efficiency. Strong understanding of financial reconciliations, credit management, and customer relations.
- Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
- Ready to offer exceptional leadership and planning abilities to take on new role in an expanding setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets.
Work History
Project Account Receivable Administrator
3 Years 3 Months- Managed daily accounts receivable processes, ensuring timely invoicing and payment collection.
- Reviewed and reconciled customer accounts to maintain accurate financial records.
- Implemented process improvements that enhanced billing accuracy and reduced discrepancies.
- Coordinated collection efforts, improving cash flow and reducing outstanding balances.
Human Resources Assistant
3 Years 3 Months- Conducted onboarding processes to help new employees integrate into company culture.
- Supported human resources departments with employment law matters such as terminations, workplace policies, and employee relations concerns.
- Streamlined payroll processes, ensuring timely and accurate employee compensation.
- Collaborated with HR team members for accurate data entry and recordkeeping, leading to more organized payroll processes.
Senior Operations Specialist
1 Year 9 Months- Built strong client relationships to maintain high standards of customer service.
- Obtained underwriting approval by completing application for coverage.
- Modified and processed policies to ensure compliance with updated regulations.
- Created and distributed insurance and policy certifications.
- Reviewed contracts to provide customers with clear guidance on insurance requirements and liability.
Real Estate Assistant
1 Year 9 Months- Streamlined office operations by managing administrative functions and daily tasks.
- In control of contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations. E.g., managing invoices for delivery companies.
- Cultivated client relationships through networking, direct mail, and cold calling.
Shift Manager
4 Years 4 Months- Supervised employees and oversaw quality compliance with company standards for services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Established standard for team to operate productively and work on meeting business and customer needs daily.
- Excelled in every store position and regularly backed up front-line staff.
Education
High School Diploma
Associate of Applied Science - Business Management
Skills
Collections management
AIA billing
Software billing (Procore
GCPay
Textura)
Quickbooks Online
Financial records and reporting
Payroll administration
Project planning
Administrative management
Microsoft Office
Time management
Customer-oriented
Bilingual - Fluent in English and Spanish.
Official Notary (Georgia)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Project Account Receivable Administrator
Rays Stairs Inc
05.2023 - 08.2026Read More
Human Resources Assistant
Rays Stairs Inc
05.2023 - 08.2026Read More
Senior Operations Specialist
Marquee Insurance Group
08.2021 - 05.2023Read More
Real Estate Assistant
VPR.COM
03.2021 - 12.2022Read More
Shift Manager
Chick-Fil-A Inc.
03.2017 - 07.2021Read More
Norcross High School
High School Diploma
Read More
Gwinnett Technical College
Associate of Applied Science from Business Management
Read More