Yolanda Kinzonzi
Ridglea Country Club
Arlington
27
years of professional experience
Detail-oriented Administrative Professional with expertise in accounts receivable management, invoicing, and payment processing. Skilled in utilizing financial software for operational efficiency and fostering strong customer relations. Proven capability in financial reconciliations and credit management, aimed at meeting and surpassing organizational goals.
Work History
Accounts Receivable Administrator
3 Years 8 Months- Managed accounts receivable records, ensuring invoice accuracy and timely payment posting.
- Post daily sales revenue for golf, tennis, and food and beverage departments
- Reconciled member accounts and resolved billing discrepancies with precision.
- Monitored aging reports to prioritize collection follow-up and reduce overdue balances.
- Processed cash applications, credit memos, and adjustments in accounting systems.
- Deposited daily bank deposits
- Transported physical cash deposits weekly to bank
- Scan checks to bank for daily bank deposits
- Coordinated member communication to address payment issues and account inquiries.
- Maintained detailed receivable documentation supporting audit and month-end close activities.
- Streamlined billing workflows to improve accuracy and reduce manual rework.
- Assisted finance team with reporting, account analysis, and collection documentation.
- Greeted and assisted members and clients with positive, enthusiastic, and friendly attitude.
- Streamlined invoicing processes for increased efficiency and reduced errors in billing information.
- Leveraged strong communication skills to negotiate repayment plans with delinquent customers effectively, ultimately recovering revenue without jeopardizing relationships.
- Collaborated with sales team to resolve customer disputes, improving overall client satisfaction.
- Performed detailed analysis and reconciliation and gathered documentation to identify root cause of outstanding AR.
- Developed and conducted training sessions for new team members, fostering a culture of continuous learning and growth within the Accounts Receivable department.
- Facilitated timely payment from customers by providing detailed invoice information and addressing any concerns promptly.
- Strengthened internal controls, ensuring proper documentation and adherence to company policies for all transactions.
- Managed the month-end close process, ensuring timely and accurate financial reporting relating to Accounts Receivable balances.
- Posted member payments by recording cash, checks, and credit card transactions.
Accounting Manager
18 Years 2 Months- Delivered customer service and support while collecting payments on delinquent accounts, enhancing cash flow.
- Process and bill daily invoicing; Resolved all billing discrepancies, apply cash applications to customers’ accounts with 100% accuracy; Resolve daily concerns with customers and Accounting team
- Research and follow-up on all delinquent invoices in a timely manner
- Documented account details and transactions for accuracy: process bad debt write offs and AR adjustments, resolve any overpayments/duplicate payments with research and resolutions
- Notating accounts: process bad debt write offs and AR adjustments, resolve any overpayments/duplicate payments with research and resolutions
- Processed and billed daily invoicing; resolved billing discrepancies, applied cash applications to customer accounts with 100% accuracy, and addressed daily concerns with customers and accounting team.
- Fostered an encouraging workplace by supporting team members and celebrating successes
- Collaborated with internal departments to identify and resolve root cause issues, improving overall process efficiency.
Accounts Receivable Administrator
7 Years- Collect on delinquent accounts
- Follow up with customers to recover outstanding debts
- Post check payments, wire transfers and credit card payments
- Process credit card transactions
- Ran Accounts Receivable reports to facilitate timely collections follow-up
- Resolved discrepancies in invoicing, ensuring accurate billing and customer satisfaction
- Process refund checks to customers’ accounts
- Prepare and distribute invoices to ensure timely billing; send out monthly statements
AR Customer Service Admin
2 Years 7 Months- Managed incoming customer calls
- Organized and stored accounting files
- Answered inbound calls to address customer inquiries and resolve issues
- Revised and maintained customer information
Patient Account Rep
2 Years- Processed secondary claims promptly, researched and addressed payment denials
- Assisted customers with unpaid claims and posted daily payments to accounts accurately
- Corrected payment application errors through detailed analysis.
Education
High School Diploma
- Business Administration
Attended
Skills
Invoice processing
Cash application
Payment facilitation
Collections management
Bank reconciliation
Financial reporting
Financial statements
General ledger maintenance
Billing automation
Deposit verification
Dispute resolution
Financial reporting
Auditing support
Report creation
Microsoft Excel
Microsoft office
Problem resolution
Initiative takinggggggg
Critical thinking
Confidentiality compliance
Journal entries
Bank deposits
Invoice statements
Microsoft office
Confidentiality compliance
Personal Information
Title: Administrative Professional
Timeline
Accounts Receivable Administrator
Ridglea Country Club
02.2023 - CurrentRead More
Accounts Receivable Administrator
Fittings Unlimited, Inc.
08.2007 - 08.2014Read More
Accounting Manager
Fittings Unlimited, Inc.
02.2005 - 04.2023Read More
AR Customer Service Admin
Fittings Unlimited, Inc.
02.2005 - 09.2007Read More
Patient Account Rep
Radiology & Associates
08.1999 - 08.2001Read More
Delhi High School
High School Diploma
Read More
University at Louisiana
from Business Administration
Read More