Brandon Jimenez
Tucson,AZ
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
Work History
Sales Representative
AT&T
02.2023 - 03.2024
- Greet customers warmly and immediately offered assistance.
- Trained and mentored new sales representatives.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Representative
Premium Wireless
01.2021 - 02.2023
- Provided primary customer support for customer looking to open wireless cell phones line, tablets and modems
- I processed payments and also kept a high level of customer service throughout the day
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times.
Traveling Sales Team Leader
Spartan Mindset
12.2020 - 12.2021
- Traveling retail sales team leader
- Ran and operated a traveling sales team that sold a variety of products such as medical heating pads, muscle simulators and massage guns.
- Organized team flights from city to city as well as renting transportation.
- Gathered supplies and everything needed for the event.
- Closed numbers as well as handling all logistic for the team and company.( trade show events.) (conventions)
Sales Representative
Metro by T Mobile
03.2017 - 11.2020
- Sales associate
- Greeted customers as they walked through the door.
- Held the responsibility of opening and closing the store.
- Inventory control, and closing sales for new customers and helping existing customers with their needs
- Responsible for handing out white glove customer service to all prospective customers.
Education
GED -
Las Artes
Tucson, AZ04.2017
Skills
- Customer Service- Bilingual Spanish/English
- Multi-tasking
- Relationship Building
- Product and service knowledge
- Complex Problem-Solving
- Over the Phone Support
- Retail Management
- Logistics
- Retail Sales
- Team Management
- Business Development
- Sales Management
Timeline
Sales Representative
AT&T
02.2023 - 03.2024
Sales Representative
Premium Wireless
01.2021 - 02.2023
Traveling Sales Team Leader
Spartan Mindset
12.2020 - 12.2021
Sales Representative
Metro by T Mobile
03.2017 - 11.2020
GED -
Las Artes
Similar Profiles
Meghana GoallaMeghana Goalla
SOFTWARE DEVELOPER at AT&TSOFTWARE DEVELOPER at AT&T
Jasen ShanksJasen Shanks
Senior Credit & Collections Analyst at AT&TSenior Credit & Collections Analyst at AT&T
Rigoberto RiosRigoberto Rios
Sales Representative at AT&TSales Representative at AT&T
Michael KruszkaMichael Kruszka
Wire Technician at AT&TWire Technician at AT&T
Jazmine ArnoldJazmine Arnold
Barista at StarbucksBarista at Starbucks