Proven track record in enhancing customer satisfaction and streamlining payment processes at Escobedo Insurance, showcasing exceptional customer service and problem-solving abilities. Expert in critical thinking and call center operations, significantly improving efficiency. Achieved notable results in both client engagement and operational tasks, demonstrating a keen eye for detail and a commitment to excellence. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.