Dynamic and bilingual professional with a proven track record at Sunlife Health, excelling in enhancing client interactions and streamlining operations. A friendly team player skilled in medical records management and efficient communication, dedicated to fostering a welcoming environment and supporting healthcare delivery with precision and care.
Hi, I’m
Alejandra Cocoba
Maricopa,AZ
Summary
Overview
2021
years of professional experience
Work History
Sunlife Health
Receptionist
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Brain and Spine Center
Receptionist
06.2019 - 05.2020
Job overview
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Answered central telephone system and directed calls accordingly.
Modern Vascular
Medical Assistant
07.2018 - 05.2019
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
Apollo CollegeMesa, AZ
Medical Assistant
University Overview
Skills
Bilingual
Team player
Friendly
Timeline
Receptionist
Brain and Spine Center
06.2019 - 05.2020
Medical Assistant
Modern Vascular
07.2018 - 05.2019
Receptionist
Sunlife Health
Apollo College
Medical Assistant
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