Diorangelis Nivar
The Bronx
Summary
Dynamic receptionist with proven expertise at Comfort Dental Care, excelling in patient relations and office administration. Demonstrated strong organizational skills and problem-solving abilities, enhancing workflow efficiency and improving patient attendance rates. Bilingual communicator adept at maintaining accurate records and fostering positive relationships, ensuring exceptional service delivery.
Overview
12
12
years of professional experience
Work History
Receptionist
Comfort Dental Care
06.2020 - 11.2025
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between patients and dental staff to enhance service delivery.
- Maintained accurate patient records using electronic health record systems.
- Resolved patient inquiries and concerns with professionalism, fostering positive relationships.
- Trained new reception staff on office procedures and software applications to ensure consistency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Webster Dental
02.2014 - 04.2020
- Maintained accurate patient records using electronic health record systems.
- Assisted in managing inventory of dental supplies, facilitating timely reorders as needed.
- Streamlined appointment reminders and follow-ups, improving patient attendance rates.
- Contributed to process improvements, enhancing workflow efficiency within the reception area.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
GED -
Alfred E Smith
The Bronx, NYSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Office administration
- Bilingual
- Problem Solving
- Leadership
- Teamwork
Languages
Spanish
English
Timeline
Receptionist
Comfort Dental Care
06.2020 - 11.2025
Receptionist
Webster Dental
02.2014 - 04.2020
GED -
Alfred E Smith