Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Billing Coordinator
Summit Family Dental
02.2019 - 06.2021
Updated documentation, reports and spreadsheets with financial information.
Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
Maintained detailed understanding of insurance plans and company requirements.
Entered details into accounts and tracked payments.
Completed appeals of denied claims on patient bills.
Performed billing, collection and reporting functions for office generating over $[Number] annually.
Insurance Coordinator
Four Corners Family Dental
01.2017 - 01.2019
Filed and tracked insurance claims and communicated claims status to patients.
Verified insurance and communicated coverage to staff and patients.
Prepared insurance claims for submission to clearinghouses or insurance companies.
Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
Obtained prior authorization and precertification for outpatient procedures.
Receptionist
Reliance Medical Group
03.2014 - 12.2016
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.