Alejandra Flores
Galena Park,TX
Summary
Dynamic and reliable professional with a strong work ethic, honed at Pastelería Don Olmedo. Proven expertise in cash handling and customer assistance, consistently delivering exceptional service. Recognized for attention to detail and problem-solving skills, fostering customer loyalty and enhancing operational efficiency. Committed to maintaining high standards in all tasks.
Overview
6
6
years of professional experience
Work History
Cashier/ Secretary
Scrap Yard
Baytown, TX
03.2019 - 02.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Trained new cashiers on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Trained new staff on checkout procedures and customer interaction protocols.
Cake Decorator
Pastelería Don Olmedo
Houston, TX
05.2018 - 11.2018
- Assisted in preparing and decorating cakes using various techniques and tools.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Learned proper handling of baking equipment and ingredients to support production processes.
- Collaborated with team members to execute design concepts for custom cake orders.
- Adapted quickly to instructions while executing decoration tasks under supervision.
- Supported inventory management by tracking supplies needed for cake decoration projects.
- Employed attention to detail when applying finishing touches on decorated cakes.
Education
Culinary Institute LeNotre
Houston, TX08.2018
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
- ID verification
- Attention to detail
- Problem-solving
- Honest and dependable
Timeline
Cashier/ Secretary
Scrap Yard
03.2019 - 02.2024
Cake Decorator
Pastelería Don Olmedo
05.2018 - 11.2018
Culinary Institute LeNotre