Alejandra Garcia
Carthage
Summary
Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service and inventory management, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Goodwill
01.2018 - 11.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Receptionist
Mr. Bubbles Carwash
02.2016 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Education
Associate of Applied Science -
Panola College
Carthage, TXSkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Time management
- Customer relations
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Goodwill
01.2018 - 11.2019
Receptionist
Mr. Bubbles Carwash
02.2016 - 01.2018
Associate of Applied Science -
Panola College
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