Alejandra Garcia Morales
Elkhart,IN
Summary
Experienced optician with a strong background in eyewear dispensing and customer service. Created detailed reports documenting visual inspections and tests while analyzing customer prescriptions to determine appropriate lens parameters. Ensured compliance with safety protocols during machinery operation and maintained accurate inventory records of raw materials and finished products. Resolved customer complaints effectively, adjusted lenses using precision tools, and educated patients on the proper use of corrective eyewear.
Overview
8
8
years of professional experience
Work History
Optician
Eye mart express
Elkhart
09.2022 - 02.2025
- Created detailed reports documenting the results of visual inspections and tests.
- Analyzed customer prescriptions and determined appropriate lens parameters for fabrication.
- Ensured that all safety protocols were followed while operating machinery.
- Maintained inventory records of raw materials and finished products.
- Resolved customer complaints regarding product quality or service issues promptly.
- Adjusted lenses to meet specifications using tools such as micrometers, calipers, and gauges.
- Dispensed contact lenses upon completion of fitting process.
- Assisted customers with selecting frames and lenses that best suited their needs.
- Educated patients about proper use of corrective eyewear, lifestyle habits, diet, exercise, which can affect vision health.
- Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
Sales Associate
AT&T
Elkhart, INDIANA
01.2017 - 08.2022
- Upsold additional items based on customer interests and needs.
- Processed credit card transactions quickly and securely.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
Hill Side High School
Upland, CA06-2011
Skills
- Eyewear dispensing
- Sales techniques
- Effective communication
- Time management
- Frame selection
- Progressive lenses expertise
- Computer skills
- Eyewear brands
- Order preparation
- Visual inspection
- Prescription analysis
- Equipment maintenance
- Safety compliance
- Customer service
- Lens fitting
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Optician
Eye mart express
09.2022 - 02.2025
Sales Associate
AT&T
01.2017 - 08.2022
High School Diploma -
Hill Side High School