Alejandra Ursua

• Achieved high patient satisfaction through effective administration of pediatric vaccines. Improved blood draw accuracy and patient experience through attentive support. Enhanced behavioral health outcomes as a chiropractic assistant by implementing best practices. Streamlined vital sign monitoring processes to optimize patient assessments.

• Provided clinical support across pediatrics, women’s health, and internal medicine departments
• Administered vaccines and performed blood draws (venipuncture)
• Assisted with patient intake, vitals, and medical documentation
• Maintained infection control standards and patient safety protocols
• Adapted quickly as a float MA to support multiple providers and specialties
• Achieved improved patient outcomes through diligent glucose and A1C monitoring for women's health. Enhanced health service delivery by streamlining testing processes. Fostered patient engagement in health management strategies.

• Assisted in patient intake, documenting vital signs and medical histories accurately.
• Supported healthcare providers by preparing examination rooms and sterilizing instruments.
• Managed scheduling for patient appointments, ensuring efficient workflow throughout the clinic.
• Educated patients on treatment plans and medication usage to enhance understanding and compliance.
• Administered workers' compensation claims to ensure compliance with regulations.

Facilitated timely completion of pap smears for pregnant women, enhancing patient care. Streamlined lab requisition processes to improve efficiency. Maintained high standards of instrument cleanliness and autoclaving, ensuring safety in procedures. Supported successful circumcision and postpartum care initiatives.