Janine Garcia

Family Practice (2019-2021)

Duties: Assist physicians with great patient care by taking full chart and vitals

· Performing well child physicals

· Review patient chart medications, allergies, and screener questions

· Assist provider on call with setting up sterile medical instruments

· Completing administration duties: follow up appointments, make copies of consent forms, fax forms and follow up with referrals specialists

Mobile Health Services Pediatrics Department (2023-2024)

- Perform full vital signs on patient's chart

- working with any provider on call for the day

- maintain great communication skills with PSR / driver

- Administer vaccines from 2 months to 17 years of age

- order UA, HGB, and HCG

Office duties: Scan, copy, stock, answer phone calls, listen to voicemails, and book follow up appointments on provider's schedule.

- Maintain a clean work environment and making sure each room is sanitized through each visit.

Behavior Health Pediatrics Department (2024-Present)

- Working 1 on 1 with Therapist on call

- Provide great patient care and customer service to patients and parents.

- Chart Prep a few days prior by calling patient and remind of their appointments

- Perform screener questionnaires to patients PHQ9, GAD7, CRAFFT

- Call patients to book follow up appointments on provider's schedule

- Print out any school notes as needed

- Always maintain a clean work environment and sanitize each room per patient visit

Neurology Department.

- Full vitals were performed from pediatrics to adult.

- Working side by side with R.N.

- Setting up a sterilized tray for providers before procedures.

Being flexible in floating to different locations.

- Maintaining a clean and sanitized room for each patient visit.

Office duties: Prepare electronic medical records by reviewing vitals, medications, allergies, and pharmacy, and perform screeners for the provider on call.

Book follow-up appointments on schedule.

· Transmit faxed forms from external clinics back with correspondence requests with fax cover sheets

Verify insurances as needed for appropriate procedures.

Duties: Providing excellent interpersonal skills with a positive attitude.

- Being on time to open the front door for my peers.

- Making sure all voicemails are listened to and followed up on.

- Verification of the insurance process and collecting any co-payments prior to the visit.

- Attention to detail in processing referrals from other medical facilities.

Prioritizing all faxes coming into the printer, and returning with correspondence of requests back with cover sheets.

- Keeping up with providers' follow-up appointments.

- Assisting patients with forms and fostering a clear and precise understanding through active listening.

- Problem solving any miscommunication, and provide strong customer service.

- Making sure all utilized tools are available and stocked daily.