Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Guadalupe Indriago

Windermere

Summary

Dynamic housekeeping supervisor at Reunion Resort & Golf Club, recognized for enhancing service quality through effective training and mentoring. Expert in cleaning and sanitation, I consistently ensured compliance with high standards, resulting in improved guest satisfaction. Strong communicator, adept at fostering teamwork and addressing customer needs promptly.

Overview

5
5
years of professional experience

Work History

Housekeeping Supervisor

Reunion Resort & Golf Club
04.2020 - 07.2025

In housekeeping supervisor to all the units, the bathrooms, the beds, the kitchens, i gave orders to people when i was a supervisor.

  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.

Second Chef

Itar Bistro Market
01.2020 - 05.2020
  • Developed daily specials utilizing seasonal ingredients, providing guests with fresh and unique dining options.
  • Addressed customer concerns promptly, demonstrating commitment to superior guest experience while maintaining professionalism.
  • Expanded the restaurant''s reputation by consistently delivering high-quality cuisine that exceeded guest expectations.
  • Maintained high standards of cleanliness and sanitation, ensuring compliance with health regulations at all times.
  • Leveraged strong communication skills to collaborate effectively with team members, resulting in seamless kitchen operations.

Education

High School Diploma -

Luis Beltran Sanabria, Cumana, Venezuela

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Customer service
  • Cleaning techniques
  • Training and mentoring
  • Customer relationship management
  • Quality improvements
  • Sanitation standards
  • Employee evaluations
  • Safety protocols
  • Clear communication
  • Facilities maintenance

Languages

English
Elementary
Spanish
Native or Bilingual

Timeline

Housekeeping Supervisor

Reunion Resort & Golf Club
04.2020 - 07.2025

Second Chef

Itar Bistro Market
01.2020 - 05.2020

High School Diploma -

Luis Beltran Sanabria, Cumana, Venezuela