Summary
Work History
Education
Skills
Languages
Timeline
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Alejandra Marquez

Nipomo,California

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Work History

Front Counter Hostess

Gina's Piece Of Cake
05.2018 - 08.2018
  • Welcomed guests and maintained pleasant, friendly and professional demeanor.
  • Remained calm during periods of high volume or unusual events to maintain operating standards and set positive example for team.
  • Organized, arranged and tidied work space to make resources and products easy to locate.
  • Completed daily side work and opening and closing duties without fail.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Provided callers with product and customer service information to foster brand loyalty.
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.

Education

Associate of Science - Agricultural Business

Allan Hancock College
Santa Maria, CA
05.2025

High School Diploma -

Nipomo High School
Nipomo, CA
06.2014

Skills

  • Reservations Management
  • Multitasking capabilities
  • Conflict resolution
  • Cleanliness maintenance
  • Phone etiquette
  • Organizational skills
  • Excellent communication
  • Attention to detail
  • Greeting guests
  • Personal hygiene
  • Stress management
  • Positive attitude
  • Menu knowledge
  • Active listening
  • Computer literacy
  • Professional appearance
  • Time management
  • Strong interpersonal skills
  • Customer service orientation
  • Problem-solving abilities
  • Payment Processing
  • Customer Service
  • Calendar and Scheduling Software
  • Reliable and Trustworthy
  • Team Player
  • Customer-Oriented
  • Multi-Line Telephone Systems
  • Warm and Friendly

Languages

Spanish
Native or Bilingual

Timeline

Front Counter Hostess

Gina's Piece Of Cake
05.2018 - 08.2018

Associate of Science - Agricultural Business

Allan Hancock College

High School Diploma -

Nipomo High School
Alejandra Marquez