Alejandra Mendoza
North Hollywood,CA
Summary
A passionate individual with experience in homeless services. Strong understanding of effectively working with people from diverse backgrounds and various agencies to break barriers one individual can face. Hoping to help more individuals find a place to call home and at the same time, share the knowledge with others.
Overview
4
4
years of professional experience
Work History
HET Member Roadmaps
Los Angeles Homeless Services Authority (LAHSA)
2022.07 - Current
- Tracking and submitting data to HMIS
- Collaborating with different agency partners to overcome barriers and connect individuals to supportive services
- Obtained identifying documents, income, and medical letters to aid with Permanent Supportive Housing (PSH)
- Successfully placing individuals into project-based housing
- Providing financial assistance with Problem-solving assistance funds (PSAF) aiding with move-in funds.
- Maintained positive relationships with 30 + individuals and regularly reached out to offer supportive services.
- Advocated on behalf of clients experiencing discrimination or other obstacles preventing them from accessing vital services within community.
Case Manager
Volunteers of America Los Angeles (VOALA)
2021.01 - 2022.07
- Connected clients to housing programs that best fit their needs
- Examples include Rapid rehousing, recovery housing, and Permanent Supportive Housing (PSH)
- Conducted bi-monthly and or monthly check-ins to provide supportive services to program participants.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Supported and guided 25+ individuals at one time to sustain housing placements.
Community Outreach
The City of South Gate
2020.03 - 2021.01
- Received 50 + calls daily from community members looking for financial/food resources during pandemic; connected callers and walk-ons to appropriate resources in the city.
- Developed strong communication and organizational skills through working on group projects.
- Identified issues, analyzed information and provided solutions to problems.
- Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
Skills
- Microsoft Office Suite: Word, Excel, Teams, Outlook
- Video Conferencing Software: Zoom, Skype, M.S. Teams
- Crisis Situations
- Support Networks
- Conflict Negotiation
- Agency Collaboration
References
Elda Zapon-Perez -Supervisor System Component Permanent Housing
e.zperez@aol.com
(310) 291-7303
Nancy Mercado - Supervisor Roadmap Team, A&E Access & Engagement
nmercado@lahsa.org
213-999-1513
Robert Zepeda - Analyst, System Evaluation Interim Housing
rzepeda@lahsa.org
213-670-5106
Timeline
HET Member Roadmaps
Los Angeles Homeless Services Authority (LAHSA)
2022.07 - Current
Case Manager
Volunteers of America Los Angeles (VOALA)
2021.01 - 2022.07
Community Outreach
The City of South Gate
2020.03 - 2021.01
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