Alejandra Mendoza
Ferndale,WA
Summary
Dynamic Account Executive with a proven track record in my professional experience, excelling in client relationship building and strategic selling. Successfully increased revenue through tailored solutions and effective sales presentations. Adept at multitasking and problem-solving, I thrive in fast-paced environments, consistently delivering exceptional results and fostering long-term partnerships.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Account Executive
Banco Lafise Honduras S.A.
08.2019 - 01.2025
- Financial consulting for corporate clients, focused on the placement of financial products.
- Manage new clients by formulating proposals and monitoring the assigned portfolio.
- Credit structuring for new and existing clients.
- Manage cross-selling of different products such as insurance, among others.
- Management of arrears.
- Developed customized sales presentations to effectively communicate the value proposition of products or services offered.
- Participated in team meetings to discuss account performance and improvement strategies.
- Adapted quickly to various tasks, maintaining flexibility in a fast-paced environment.
Account Executive Officer
Banco Atlántida Honduras
03.2017 - 10.2018
- Developed and maintained strong client relationships to drive satisfaction and retention.
- Collaborated with cross-functional teams to tailor solutions that meet client needs.
- Analyzed market trends and competitor strategies to inform account management decisions.
- Led contract negotiations, ensuring favorable terms that align with company objectives.
- Executed strategic initiatives resulting in increased revenue growth for key accounts.
- Developed customized sales presentations to effectively communicate the value proposition of products or services offered.
Account Executive Officer
Banco Davivienda Honduras
12.2012 - 01.2017
- Increased client satisfaction by building strong relationships and providing exceptional account management.
- Collaborated with cross-functional teams to develop tailored solutions for clients, resulting in increased revenue opportunities.
- Managed a diverse portfolio of accounts, ensuring timely and accurate invoicing and payment tracking.
- Actively participated in professional networking events, cultivating valuable connections within the industry and driving brand awareness.
- Implemented upselling strategies that led to increased product adoption among existing clients.
- Worked closely with project managers to ensure seamless execution of client projects, resulting in positive feedback from satisfied customers.
- Expanded market share by identifying and targeting potential new clients through strategic outreach initiatives.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain long-term partnerships.
Account Executive Officer
Bac Honduras
09.2004 - 10.2011
- Exceeded sales targets with proactive prospecting and follow-up strategies to close new business deals.
- Streamlined internal processes for improved efficiency in managing client accounts and communications.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Collaborated with finance departments to resolve billing discrepancies and ensure accurate financial reporting for each client account.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
Score Report - Sixth And Final Level (ESL)
Whatcom Community College
Bellingham, WA06-2025
Bachelor - Marketing
Universidad Catolica De Honduras ( UNICAH)
Tegucigalpa, Honduras11-2003
High School Diploma -
Instituto Modelo
Tegucigalpa, Honduras11-1998
Skills
- Client relationship building
- Account management
- Pipeline management
- Strategic selling
- New business opportunities
- Account planning
- Market development
- Sales presentation
- Multitasking
- Problem-solving
- Active listening
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Account Executive
Banco Lafise Honduras S.A.
08.2019 - 01.2025
Account Executive Officer
Banco Atlántida Honduras
03.2017 - 10.2018
Account Executive Officer
Banco Davivienda Honduras
12.2012 - 01.2017
Account Executive Officer
Bac Honduras
09.2004 - 10.2011
Score Report - Sixth And Final Level (ESL)
Whatcom Community College
Bachelor - Marketing
Universidad Catolica De Honduras ( UNICAH)
High School Diploma -
Instituto Modelo
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