Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Alejandra Ortega

Las Vegas,NV

Summary

Dynamic and dedicated server with a strong work ethic and exceptional customer service skills honed at Texas De Brazil. Proven ability to enhance guest satisfaction through personalized service and effective multitasking. Bilingual and proficient in cash handling, consistently delivering a welcoming dining experience even in high-pressure situations.

Overview

20
20
years of professional experience

Work History

Server

Texas De Brazil
06.2015 - 03.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Waitress on Skates

Sonic
07.2005 - 05.2015
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School
México City

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Item promotion

    • Wine service

    Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Server

Texas De Brazil
06.2015 - 03.2025

Waitress on Skates

Sonic
07.2005 - 05.2015

High School

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Alejandra Ortega