Alejandra Ortiz

Dallas

• Coordinate patient referrals to ensure timely access to renal care services.
• Maintain accurate patient records using electronic health record systems.
• Communicate effectively with healthcare providers to streamline referral processes.
• Assist in scheduling appointments and follow-ups for referred patients.
• Accurately update patient information and insurance details in EHR systems.
• Obtain necessary pre-authorizations or referrals for services.

• Assisted pediatricians with patient examinations and procedures, ensuring comfort and safety.
• Managed patient intake processes, recording vital signs and medical histories accurately.
• Coordinated scheduling for appointments, optimizing daily workflow efficiency.
• Supported administrative tasks, including maintaining patient records and filing documents.

• Customer Service representative, receive incoming calls, provided insurance quotes for auto policies.