Alejandra Ramirez
Loves Park,IL
Summary
Dynamic and detail-oriented professional with a strong work ethic, experienced at Walmart in enhancing customer satisfaction through effective support. Proven ability to operate forklifts and conduct quality inspections at Monsanto, demonstrating teamwork and adaptability. Bilingual and committed to continuous improvement in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Front End Associate
Walmart
Rockford, IL
04.2024 - Current
- Facilitated customer support by addressing product inquiries to improve shopping experience.
- Operated cash register accurately, processing transactions and handling customer payments.
- Trained new associates on operational procedures and customer service best practices.
Forklift Operator
LaGROU Distribution
Rochelle, IL
09.2018 - 12.2019
- Operated forklifts to transport materials within warehouse efficiently.
- Loaded and unloaded shipments while verifying accuracy of inventory counts.
- Collaborated with team members to streamline order fulfillment processes, reducing delays.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Quality Control/Forklift Operator/Lab
Monsanto
Ashton, IL
10.2013 - 03.2018
- Conducted routine inspections on equipment to ensure operational safety and compliance.
- Loaded and unloaded shipments efficiently, maintaining accuracy in inventory management.
- Analyzed data from inspections to identify trends and recommend improvements.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Conducted visual inspections of products to ensure compliance with quality standards.
- Performed routine testing on materials using calibrated equipment and tools.
Education
High School Diploma -
Rochelle Township High School
Rochelle, ILSkills
- Teamwork and collaboration
- Strong work ethic
- Adaptability and willingness to learn
- Hardworking and reliable
- Attention to detail
- Bilingual
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Front End Associate
Walmart
04.2024 - Current
Forklift Operator
LaGROU Distribution
09.2018 - 12.2019
Quality Control/Forklift Operator/Lab
Monsanto
10.2013 - 03.2018
High School Diploma -
Rochelle Township High School