Alejandra Rodezno
Urbano 116
Alexandria,VA
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in order to excel in any role.
1
Language
4
Years of experience
Work History
Server
5 Months- Delivers exceptional customer service, ensuring positive dining experiences and high satisfaction levels.
- Manages multiple tables efficiently, prioritizing tasks to enhance service flow during peak hours.
- Communicates with kitchen staff to ensure timely food preparation and order accuracy.
- Trains new servers on menu offerings, service standards, and point-of-sale system usage.
Server Shift Leader
2 Years 1 Month- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- communicated with team members during busy shifts for efficient workflow and excellent guest service and experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and showing them the best way to get things done.
Hostess/Restaurant Server
1 Year 3 Months- Multitasking: Expertly managed simultaneous responsibilities across different positions, efficiently prioritizing tasks and maintaining exceptional attention to detail
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
- Explained menu options to guests, offered suggestions and took orders for food and beverages
- Flexible Schedule
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Answered customer questions about hours, seating, and menu information.
- Answered phone calls to take orders, give information and document reservations.
Education
Some College (No Degree) - General Studies
High School Diploma
Skills
Fluent Speaker in Spanish
People Skills
Performance Improvement
Item Promotion
Critical Thinking
Problem Solution
Strong work ethic
Memory retention
WWW: Bold Profile
Alexandria, VA22306
Languages
Spanish
Native or Bilingual
Timeline
Server
Urbano 116
03.2026 - Current
Server Shift Leader
Thompson Hospitality
02.2024 - 03.2026
Hostess/Restaurant Server
Whiskey and Oyster
09.2022 - 12.2023
South Lakes High School
High School Diploma
Northern Virginia Community College
Some College (No Degree) from General Studies