Karen Bautista
Cumming,GA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Observant Hairstylist skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hair and makeup stylist, recommending products and looks based on physical characteristics and customer requests. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
CT Cantina y Taqueria, Aria Salon Spa and Shoppe, Bar
Alpharetta, Cumming, GA
06.2019 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
Hair Stylist
Aria Salon Spa Shoppe
03.2019 - 07.2021
- Built strong and lasting rapport with over 50 clients through consistent delivery of requested services and exceptional results.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
Server
Palapas Bar And Grill
08.2016 - 02.2018
- Kept register accurate through correct billing, payment processing and cash management practices.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
Associate of Applied Science - Computer Science
Georgia State University Perimeter College
Atlanta, GA07.2023
Graduate - Master Cosmetology
Lanier Technical College
Oakwood, GA12.2019
Graduate -
Forsyth Central High School
Cumming, GA05.2019
Skills
- Fluent Bilingual speaker in English and Spanish
- Conflict and Complaint Resolution
- Customer Service and Rapport
- Outstanding Client Retention
- Problem Anticipation and Resolution
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Licensed Master Cosmetologist
Certification
- Microsoft, word, and Excel certification
- Master Cosmetology License
- Barbicide Certificate
- Hair artist certificate
- Shampoo Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
CT Cantina y Taqueria, Aria Salon Spa and Shoppe, Bar
06.2019 - Current
Hair Stylist
Aria Salon Spa Shoppe
03.2019 - 07.2021
Server
Palapas Bar And Grill
08.2016 - 02.2018
Associate of Applied Science - Computer Science
Georgia State University Perimeter College
Graduate - Master Cosmetology
Lanier Technical College
Graduate -
Forsyth Central High School
- Microsoft, word, and Excel certification
- Master Cosmetology License
- Barbicide Certificate
- Hair artist certificate
- Shampoo Technician
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