Summary
Overview
Work History
Education
Skills
Lydia Home Ministry
Timeline
Generic

Alejandra Rodriguez

Waukegan,IL

Summary

Accomplished many years of customer service, childcare, and healthcare experience, and therefore, have great communication skills. Motivated to work and always have an open mind when it comes to learning new things. Always enthusiastic when it comes to seeking new career opportunities. Currently seeking a career opportunity to help enhance knowledge in physical & mental health. Motivated to execute potential and strive for growth.

Overview

11
11
years of professional experience

Work History

Chiropractic Technician

Chiro One Wellness Center/Medulla LLC
10.2020 - Current

As a chiropractic technician, my main tasks are to help each patient discover healing through chiropractic care plans, bring a positive and uplifting experience to all, and complete technician checklists in an efficient way for each shift.

Below are some day to day tasks of a CT:

  • Perform posture/wellness evaluations/consultations on each patient to keep a good record of their progress while in care.
  • Evaluate x-ray films through a company software and have it accurate and available for the doctors to show to each patient.
  • Assist the doctors with all patient information by efficiently communicating with any changes and help maintain patient charts organized and available for doctors at all times.
  • Teach patients their physical therapies to help enhance their healing process.
  • Complete filing at the end of every shift to maintain the front desk organized.
  • Answer phone calls, emails, and text messages to help with patient appointment schedule changes.
  • Process care plan payments and update detailed payment information in each patient's charts.
  • Clean exam rooms, at the end of every shift to maintain an organized and sanitized environment for all.
  • Help train new team members through an organized onboarding schedule and answer any questions in regards of the chiropractic technician position.
  • Create monthly education boards for patients in order to engage in deep and meaningful conversations regarding chiropractic care with each staff member.
  • Focused on Internal Referrals to help increase patient volume and clinic performance and scheduled over 15 new patients per month.

Associate Teacher

Dearhaven Child Care And Learning Center
05.2018 - 10.2020
  • Help lead teacher set up and manage classroom and outdoor activities.
  • Build and maintain productive relationships between students, teachers, and parents.
  • Watch and document behaviors for use in identifying areas in need of support.
  • Meet and communicate with parents to resolve conflicting educational priorities and issues.
  • Document student attendance and progress.
  • Create weekly lesson plans based on course objectives.
  • Attend monthly meetings/ check-in points with supervisor and other teachers to gather ideas and help children adapt to transitions easier.

Front Desk Receptionist

Super 8 Gurnee
04.2018 - 05.2018
  • Greet guests upon their arrival time.
  • Answer guest phone calls enthusiastically to ensure a positive hotel experience.
  • Maintain guest records organized daily.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Use software properly to successfully make and save guest reservations.

Floral Designer

Whole Foods Market
06.2016 - 01.2018
  • Responsible for merchandising floral cases according to color, size, and sale prices.
  • Design floral arrangements for special occasions. Such as: weddings, baby showers, business meetings, baptisms, and all other religious holidays.
  • Attentive to customer needs and floral suggestions to help improve department sales.
  • Maintained a clean and organized work environment
  • Answered customer calls and scheduled free consultation meetings with customers.
  • Designed both sale and regular price signs through SLAW sign making computer program.
  • Recorded daily spoilage through IRMA computer program.
  • Checked daily department sales through Store Ops computer program.

Customer Service Team Member

Whole Foods Market
05.2014 - 05.2016
  • Completed training modules and protocols for being a cashier.
  • Periodically gathered all shopping carts in order for customers to start with a great shopping experience.
  • Studied the Produce Code Book in order to charge correctly for each produce item.
  • Attended monthly meetings which discussed the store and department goals.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Delivered prompt service to prioritize customer needs.
  • Trained new personnel regarding company operations, policies and services.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.

Google Express Team Member

Whole Foods - Google Express Team
09.2015 - 12.2015
  • Responded to customer requests via telephone and email.
  • Labeled packages according to instructions provided on work orders.
  • Ensured package containers were loaded into forklifts and transported into packaging areas.
  • Sorted items according to its destination.
  • Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.

Summer Custodian Help

Millburn Elementary School
06.2015 - 08.2015
  • Clean classrooms thoroughly with special equipment.
  • Paint school gymnasiums according to how supervisor asked to do so.
  • Complete landscaping duties such as: pulling weeds off school grounds, trim bushes, and wash windows from outside.
  • Maintain a clean and no hazard zone for other staff members working different shifts.
  • Communicate with supervisors and staff members what was completed, what wasn't able to get done, and what still needs to get done for the following work day.

Before And After School Care Counselor

Millburn Elementary School
09.2013 - 06.2015
  • Take attendance to ensure all children were accounted for.
  • Follow through with students and make sure all homework was completed before participating in any after school activities.
  • Plan daily activities to keep children busy until parents arrived.
  • Work together with other staff members in order to plan field trips for the students during spring and summer breaks.
  • Keep billing records organized alphabetically to hand out to parents every Thursday.
  • Organize meetings with parents to discuss their child's behavior and overall performances during the staff's care.

Sales Associate

Kohl's
08.2012 - 04.2014
  • Prepared merchandise for sales floor.
  • Suggested accessories and complementary purchases.
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Kept work areas clean and neat at all times.
  • Accepted and processed returns.
  • Provided repeat customers with exceptional care and attention.
  • Operated a cash register for cash, check and credit card transactions.
  • Priced merchandise, stocked shelves and took inventory of supplies.

Education

High School Diploma -

Waukegan High School
Waukegan, IL
2012

Skills

  • Fluent in both English and Spanish
  • Multi-tasking strength
  • High energy
  • Relationship building
  • Customer-oriented
  • Skilled problem solver
  • Motivated team player
  • Natural leader
  • Computer literate
  • Active listening skills
  • Professional demeanor
  • Merchandising understanding

Lydia Home Ministry

Each month a group of people from Lakeland Evangelical Free Church in Gurnee all gather and volunteer to visit, share devotionals, provide art activities, and bring a meal the children at Lydia Home. A little background information about Lydia Home: provides hope, healing, and a home to children in foster care. This Lakeland group meets the fourth Sunday of each month from 2:00PM-7:00PM.

Lydia Home Ministry contact info:

Heide Blair (847) 790-6144

Timeline

Chiropractic Technician

Chiro One Wellness Center/Medulla LLC
10.2020 - Current

Associate Teacher

Dearhaven Child Care And Learning Center
05.2018 - 10.2020

Front Desk Receptionist

Super 8 Gurnee
04.2018 - 05.2018

Floral Designer

Whole Foods Market
06.2016 - 01.2018

Google Express Team Member

Whole Foods - Google Express Team
09.2015 - 12.2015

Summer Custodian Help

Millburn Elementary School
06.2015 - 08.2015

Customer Service Team Member

Whole Foods Market
05.2014 - 05.2016

Before And After School Care Counselor

Millburn Elementary School
09.2013 - 06.2015

Sales Associate

Kohl's
08.2012 - 04.2014

High School Diploma -

Waukegan High School
Alejandra Rodriguez