Alejandra Rodriguez
Moses Lake,WA
Summary
Highly skilled Billing Specialist offering well-honed account management experience. Leverages excellent organizational and problem-solving skills to improve processes.
Overview
7
7
years of professional experience
Work History
Billing Specialist
Pinnacle Fertility
Tacoma, WA
11.2022 - 03.2025
- Submit claims to insurance companies.
- Researched patient eligibility, coverage information, and benefit levels.
- Generate monthly and yearly storage statements.
- Request yearly insurance authorizations from insurance.
- Answered customer inquiries regarding billings, payments, account status.
- Managed billing records using electronic medical record system
Medical Records Director
Mckay Healthcare & Rehabilitation
Soap Lake, WA
06.2022 - 11.2022
- Collected, checked and filed resident charts and personnel records.
- Reviewed discharges and other records on nursing units for compliance with procedures.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Entered accurate ICD-10 Codes to resident files
Central Supply Manager/ Transportation
Mckay Healthcare & Rehabilitation
Soap Lake, WA
09.2021 - 06.2022
- Maintained accurate records and provided traceability of documentation.
- Purchased, coordinated and distributed materials.
- Monitored expiration dates, rotating stock to limit outdated product and removed outdated items from use.
- Received incoming shipments and reviewed contents.
- Set and confirmed resident appointments.
- Drove company vehicle to and from resident appointments.
Paralegal
Fielding Law Group
Royal City, WA
06.2019 - 09.2021
- Identified and solved problems impacting billing and records
- Entered client data into SmartAdvocate for records and customer relationship management.
- Communicated with clients to collect accurate billing information
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
Receptionist
Valley Eye Care
Moses Lake, WA
03.2018 - 06.2019
- Answered and directed incoming calls using multi-line telephone system.
- Handled payment processing
- Verified insurance coverage and managed billing processes.
- Requested prior authorization from patient insurance.
- Scheduled and confirmed appointments.
- Assisted patients in preparation for examinations, assessing and recording vital signs.
Education
High School Diploma -
Royal High School
Royal City, WASkills
- Time management
- Microsoft Suite
- Patient relations
- Leadership experience
Timeline
Billing Specialist
Pinnacle Fertility
11.2022 - 03.2025
Medical Records Director
Mckay Healthcare & Rehabilitation
06.2022 - 11.2022
Central Supply Manager/ Transportation
Mckay Healthcare & Rehabilitation
09.2021 - 06.2022
Paralegal
Fielding Law Group
06.2019 - 09.2021
Receptionist
Valley Eye Care
03.2018 - 06.2019
High School Diploma -
Royal High School