Alejandra Romero
El Paso
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
2003
2003
years of post-secondary education
Work History
Retail Sales Associate
Fallas Paredes
El Paso
08.2006 - 04.2018
- Assisted customers with product selection and inquiries.
- Managed inventory and restocked shelves efficiently.
- Operated cash register and processed transactions accurately.
- Maintained store cleanliness and organized displays effectively.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints and provided timely solutions.
- Trained new staff on store policies and procedures diligently.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Engaged customers through promotional activities and sales initiatives.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Organized displays to attract customers and promote sales.
- Created price tags and merchandise signs for new items.
Education
Alejandra Romero
El Paso, TxSkills
- Customer service
- Visual merchandising
- Inventory management
- Point of sale transactions
- Employee training
- Customer engagement
- Flexible schedule
- Shelf stocking
- Truck unloading
- Product merchandising
- Calm demeanor
- Price tagging
- Retail sales
- Customer assistance
- Returns and exchanges
Timeline
Retail Sales Associate
Fallas Paredes
08.2006 - 04.2018
Alejandra Romero
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