Alejandra Santa Cruz
129 Avila Dr. Laredo,TX
Summary
New nursing graduate with a reliable track record at Nuestra Salud Health Clinic, with experience in patient triage, and medication administration. Demonstrates strong communication and organizational skills while optimizing workflows. Committed to enhancing patient care and improving operational efficiency through effective teamwork and creative problem-solving. Excited to continue advancing my education in patient care in a hospital environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Nuestra Salud Health Clinic
05.2024 - Current
- Triaged patients and documented the visit.
- Performed strep, flu, or COVID test based on chief complaint, and notified the HCP of results prior to consultation.
- Administered medication per provider's order, such as injections, antiemetics, or analgesics.
- Cross-trained to handle front desk and triage responsibilities.
- Registered patients, verified insurance eligibility, and provided appropriate demographic forms.
- Managed inventory of medical supplies and placed orders for replenishment when necessary.
- Assisted with preparing exam rooms for patient visits and maintained cleanliness throughout the office.
Medical Records Clerk
Dr. Sara E. Campos, MDPA
06.2021 - 08.2024
- Retrieved patient medical records in response to requests from authorized personnel.
- Coordinated with HCPs and front desk staff to fulfill requests.
- Verified proper documentation, ensured communication, and coordination with providers.
- Answered phone calls from patients and other offices, made or rescheduled appointments, and verified insurance eligibility.
- Reviewed medical records for completeness and accuracy according to established guidelines.
Vocational Trainer
Texas Workforce Solutions-Vocational Rehabilitation Program
07.2022 - 08.2022
- Contracted for one month to a client with a social disability. Tasks included attending work with the client and helping them to navigate the workplace environment.
- Redirected and coached the client when they misinterpreted instructions from superiors.
- Assessed the client's progress on an ongoing basis and provided feedback through constructive criticism.
- Documented and submitted daily reports, while coordinating with and updating my employer on the client's progress.
Education
Bachelor of Science - Nursing
Texas A&M International University
05-2025
Associate of Science -
Laredo College
12-2022
Skills
- Communication
- Teamwork
- Creative Problem Solving
- Organization
- Leadership
- Workflow optimization
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
- BLS certification- July 2023
- CDC workplace violence- March 2025
- Cultural competency- Oct. 2023
- CBRNE training- pending*
References
References available upon request.
Timeline
Medical Assistant/Receptionist
Nuestra Salud Health Clinic
05.2024 - Current
Vocational Trainer
Texas Workforce Solutions-Vocational Rehabilitation Program
07.2022 - 08.2022
Medical Records Clerk
Dr. Sara E. Campos, MDPA
06.2021 - 08.2024
Bachelor of Science - Nursing
Texas A&M International University
Associate of Science -
Laredo College
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