Alejandra Tintos Lerma
Gilbert,AZ
Summary
Dynamic team player with proven customer service and teamwork skills, honed across roles at Raising Canes Chicken Fingers, Bath And Body Work, and Panda Express. Excelled in fast-paced environments, consistently meeting quality expectations and sales targets. Skilled in cash handling and problem-solving, significantly improving customer satisfaction and store productivity without compromising efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
3
3
years of professional experience
Work History
Crew Member Crossed Trained
Raising Canes Chicken Fingers
01.2023 - 03.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Worked fast paced and multitasking tasks.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Sales Crew Member
Bath And Body Work
10.2022 - 01.2023
- Leveraged cross-selling opportunities, increasing the variety of products purchased per transaction.
- Attained sales targets consistently through proactive outreach and persuasive communication skills.
- Supported fellow crew members during peak hours, maintaining a high level of productivity within the team.
- Improved store merchandising to create a visually appealing shopping environment, attracting more customers.
Crew Member
Panda Express
02.2021 - 09.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Cash Handling
Cleaning
Customer Engagement
Taking Orders
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Crew Member Crossed Trained
Raising Canes Chicken Fingers
01.2023 - 03.2024
Sales Crew Member
Bath And Body Work
10.2022 - 01.2023
Crew Member
Panda Express
02.2021 - 09.2021