Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Michia D. CLark

Maysville,NC

Summary

Results-driven professional with a degree from North Carolina Agricultural and Technical State University, skilled in communication, problem-solving, and interpersonal relations. Demonstrates a strong commitment to continuous learning and professional development while delivering exceptional customer service. Aiming to leverage these core competencies in a challenging role to create meaningful impacts.

Overview

6
6
years of professional experience

Work History

Crossed Trained Agent

American Airlines
New Bern, NC
06.2024 - Current
  • Guaranteed customers' safety and comfort.
  • Exhibited thorough knowledge of airline policies and procedures.
  • Provided leadership by responding to a variety of emergency and non-emergency situations.
  • Maintained punctuality to support timely flight departures.

Intern

GCS Homeless Services
Greensboro, NC
06.2023 - 08.2023
  • Led activities that facilitated children's learning, growth, and development.
  • Ensured students with transportation and supplemental educational services.
  • Provided school supplies, book bags, and toiletries for less fortunate students

Intern

Aggie Academy
Greensboro, NC
05.2023 - 06.2023
  • Provided culturally responsive, and sustainable teaching and learning practices.
  • Created intentional and purposeful family and community engagements.
  • Developed critical and creative thinking skills, built relationships with children, and catered to their interests.

Student Fitness Coach

North Carolina A&T Recreational Center
01.2021 - 01.2022
  • Provided coaching and training serviced to gym members, implemented company-developed fitness programs
  • Outlined my communication with different personalities and individuals to get my objectives across clearly and effectively
  • Provided training programs to clients

Server

McDonald’s
Jacksonville, NC
05.2019 - 08.2021
  • Provided great customer service and generated repeat business through a friendly, positive attitude.
  • Inspected to-go orders, ensuring accuracy and increasing customer satisfaction.
  • Utilized interpersonal and communication skills to relay orders to chefs and customers.

Education

Bachelor of Science - Kinesiology Major with an Exercise Science Concentration

North Carolina Agricultural And Technical State University
Greensboro, NC
12.2023

CPR/AED Certification -

American Heart Association
North Carolina
01.2021

Skills

  • Leadership
  • Airline policies
  • Customer service
  • Team collaboration
  • Flight scheduling
  • Emergency response
  • Cultural awareness
  • Creative
  • Active Listener
  • Time management
  • Interpersonal skills
  • Problem solving
  • Communication skills

Awards

  • Army Reserve Officer Training Corps, 2020
  • Dr. F. Heinz Ender Endowed Scholarship, 2021
  • Greensboro Youth Community Leaders, 2022
  • NCAT Alpha Lambda Delta Honor Society, 2023
  • Women in Science and Technology, 2023

Timeline

Crossed Trained Agent

American Airlines
06.2024 - Current

Intern

GCS Homeless Services
06.2023 - 08.2023

Intern

Aggie Academy
05.2023 - 06.2023

Student Fitness Coach

North Carolina A&T Recreational Center
01.2021 - 01.2022

Server

McDonald’s
05.2019 - 08.2021

Bachelor of Science - Kinesiology Major with an Exercise Science Concentration

North Carolina Agricultural And Technical State University

CPR/AED Certification -

American Heart Association

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Michia D. CLark