Alejandra Valencia
Seaspice
Miami,FL
3
years of professional experience
Financial Aid Assistant supporting verification, awarding, and compliance checks for student aid files. Reviews applications for accuracy, helps resolve documentation issues, and protects confidential financial information throughout the process. Uses Microsoft Excel and careful record management to keep aid data organized and ready for review.
Work History
FINANCIAL AID WORK STUDY
1 Year 2 Months- Processed, awarded, and verified institutional and federal financial aid, ensuring compliance with regulations.
- Reviewed student financial aid data for accuracy, resolving administrative discrepancies to maintain integrity of records.
- Collaborated with Athletic Department to facilitate accurate financial aid processing for student-athletes, enhancing support services.
- Maintain confidentiality and accuracy when handling sensitive student financial information.
HOSTESS/ DRINK RUNNER.
6 Months- Managed guest seating, reservations, and table assignments to optimize flow in high-volume restaurant.
- Provide professional customer service and address guest concerns in a fast-paced environment.
- Coordinate with servers and restaurant staff to ensure efficient service and accurate communication.
- Provided professional customer service and resolved guest concerns to enhance overall dining experience.
RESTAURANT SERVER
1 Year 11 Months- Restaurant Server
- Processed high-volume POS transactions with 100% accuracy, ensuring seamless service for 100+ guests per shift.
- Collaborated with front- and back-of-house teams to enhance operational accuracy and efficiency.
- Resolved customer concerns with professionalism, resulting in improved guest satisfaction.
Education
Bachelor of Accounting - Accounting and Finance
- Sophomore
- Expected Graduation June 2029
- Relevant Coursework: Financial Accounting; Managerial Accounting
Skills
Microsoft Excel
Financial data review & verification
Data entry & record management
Financial aid verification
Student records management
Bilingual: English & Spanish
Attention to detail & accuracy
Front desk operations
Appointment scheduling
Confidential information handling & FERPA compliance
Timeline
HOSTESS/ DRINK RUNNER.
Seaspice
02.2026 - CurrentRead More
FINANCIAL AID WORK STUDY
Florida International University
06.2025 - CurrentRead More
RESTAURANT SERVER
PINCHO Burgers and Kebabs
09.2023 - 08.2025Read More
Florida International University
Bachelor of Accounting from Accounting and Finance
Read More