Jimmy Otero
Spring Lake,USA
Summary
Motivated and detail-oriented professional with a strong willingness to learn and contribute. Possesses solid communication skills, a positive attitude, and the ability to adapt quickly in fast-paced environments. Seeking an opportunity to grow while adding value to the organization. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
25
25
years of professional experience
1
1
Certification
Work History
Security Administrative Assistant
Womack Army Hospital
08.2025 - Current
- A Security Assistant provides crucial support in maintaining safety, security, and order by monitoring premises, controlling access, and managing equipment. They act as the first line of defense, performing patrols, verifying credentials, reporting incidents, and conducting clerical tasks to assist security officers and ensure a secure environment for personnel and assets.
Maximus
04.2024 - 08.2025
- Clinic Intake Specialists supporting the Veterans Evaluation Services (administered by Maximus) make an impact everyday by assisting providers and veterans on exam days in any manner needed. Primary responsibilities include general problem solving in a solutions-oriented manner for both providers and veterans as well as update case statuses as available. CANDIDATES MUST POSSESS THE DESIRE TO ASSIST OUR WOUNDED VETERANS WITH A CARING, POSITIVE, AND PATRIOTIC ATTITUDE. To prepare you for this role, the VES provides paid, comprehensive training which ensures our specialists care for each Veteran with the highest levels of kindness, knowledge and professionalism.
General Clerk II
InfiniSource Consulting Solutions
10.2022 - 04.2024
- Provide administrative processing support to Service Members at the Soldier Readiness Center for their deployment/redeployment requirements
- Ensures Soldiers and civilians have completed every station in the SRC process
- Identify a Soldier or civilians’ deployable status, as it should be reflected on DA Form 7425, Readiness and Deployment Checklist
- Make sure all persons processing through SRC signs out on the appropriate roster
- Validate Soldiers during the Annual SRC process
Human Resources Specialist
US Army
03.2001 - 10.2016
- A Human Resources Specialist (HR specialist) primarily helps Soldiers develop their Army careers, which includes providing promotion and future training information, and also includes personnel support and assistance with regards to transfers, travel orders, and salary details to all divisions of the Army.
Education
Associate's degree - Culinary Arts
The Art Institute of Atlanta
Atlanta, GA02.2001
High school diploma - undefined
Chattahoochee High School
Alpharetta, GA06.1999
Skills
- CRM system proficiency
Renewable energy
DocuSign
Microsoft Teams
Computer networking
Calendar management
Meeting minutes
Microsoft Excel
Filing
Childcare
Relationship management
ERP systems
Legal administrative experience
Math
Process improvement
ICD-10
Computer skills
Network troubleshooting
Spanish
Desktop administration
Recruitment and selection
Organizational skills
Mentoring
Restaurant experience
Telecommunication
Workforce management
Yardi
Quality systems
Security
Assistance experience within technology industry
Microsoft Access
Good Clinical Practice
Google Sheets
Cash handling
Triage
VoIP
Laptop (troubleshooting support)
CGMP
Computer hardware
Accounts payable
Data entry
Debits & credits
Problem-solving
Database management
Presentation skills
Military
Operating systems
IT
Clinic
Patient service
Tractor-trailer
Appointment scheduling
Teaching
Maintenance task scheduling
Program management
Collaborating with government agencies
Patient interaction
Professionalism
Documentation review
Active listening
Financial record maintenance
Help desk
Microsoft Outlook
Cybersecurity
Microsoft Exchange
Accounting
Paylocity
Microsoft Powerpoint
Operations management
Medical terminology
Clerical experience
Medical collection
Hardware management
Sales
Attention to detail
HR compliance
Time & attendance systems
Executive administrative support
Employee relationship building
English
Public speaking
Foreign language proficiency
Software troubleshooting
Resident's rights
Google Docs
Regulatory reporting
Employee evaluation
Customer relationship management
First aid
Computer operation
Payroll
Technical Proficiency
Information security
Time management
Project management
Communication skills
Threat intelligence
Technical support
FMLA
Human Resources
Front desk
GPS
Leave management
Medical receptionist
Conflict management
Account management
OSHA
Order processing
Task prioritization
Sketch
Patient care
Travel planning
Phone communication
Computer Networking
Numeracy
Criminal law experience
Office experience
Recruiting
ADP
Federal Acquisition Regulations
EIGRP
Proofreading
VPN
File organization
Phone answering
Employee Orientation
Classroom experience
Regulatory compliance
Supervising experience
Property management
Hardware maintenance
Software testing
Routing protocols
Confidential information handling
Human resources
Customer support
Windows
Translation
Zoom
Quality control
Van driving
Behavioral health
Administrative experience
Typing
Workday
Medical office experience
Equipment troubleshooting
Infants
Full cycle recruiting
Handling wage garnishments
Document management
OSPF
Lean Six Sigma
Facilities management
TCP
Mobile applications
Employee orientation
Accounting software
Microsoft Word
Records management
Administrative experience within healthcare
Medical scheduling
Special education
PeopleSoft
Research
Patient observation
Onboarding process management
Phone etiquette
Law enforcement
Analysis skills
Curriculum development
Human resources management
Affordable Care Act (ACA)
Customer service
Data analysis skills
Social media management
Intake
SQL Server Management Studio
Assembly
CRM software
Phone triage
Databases
ICD coding
Hotel experience
Guest services
Microsoft Publisher
Six Sigma
Grocery store
HCPCS
Law office
Guest relations
Employee retention
Management
HR sourcing
Working with people with disabilities
Phone call management
Adobe Acrobat
Customer service manager experience
EMR systems
Phone call backs
Employment & labor law
Google Workspace
Forklift
Bilingual
GIS
LAN
Culinary experience
Kronos
Dispatching
4G/LTE
Phone customer support
HRIS
Project coordination
Microsoft Office
Swift
Sound judgment
Employment law
Microsoft Outlook Calendar
Personal assistant experience
Team management
Delegation
QuickBooks
Client interaction via phone calls
Wastewater
Root cause analysis
Clinical trials
HIPAA
Printer (troubleshooting support)
Employee relations management
Correspondence management
Writing skills
Data collection
POS
Bilingual Spanish
Driving
Pivot tables
Office management
Problem management
Encryption
Leadership
Teamwork
ISO 9001
Salesforce
SharePoint
Knowledge management
UI
Surgery
Cash register
HR policy development
Succession planning
Employee relations
Paralegal experience
Word processing
Team development
CRM system proficiency
Certification
- Professional In Human Resources
- CPR Certification
- Driver's License July 2018 to July 2029
- First Aid Certification
- Professional in Human Resources
- Driver's License
- Secret Clearance
- ServSafe
- BLS Certification
- Non-CDL Class C
- Lean Six Sigma Yellow Belt
Languages
English
Bilingual
Spanish - Fluent
Timeline
Security Administrative Assistant
Womack Army Hospital
08.2025 - Current
Maximus
04.2024 - 08.2025
General Clerk II
InfiniSource Consulting Solutions
10.2022 - 04.2024
Human Resources Specialist
US Army
03.2001 - 10.2016
Associate's degree - Culinary Arts
The Art Institute of Atlanta
High school diploma - undefined
Chattahoochee High School