Friendly Agent with a commitment to developing, qualifying, and managing leads to increase new business. Competitive with a passion for driving revenue and profit for companies in the industry.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Sales Associate
Hobby Lobby
New Caney, Tx
08.2025 - Current
Greeted customers and provided assistance with craft and home decor merchandise, enhancing their shopping experience.
Operated cash register, efficiently handling payments, returns, and exchanges to ensure customer satisfaction.
Stocked shelves and organized merchandise to maintain store presentation and facilitate customer access.
PSC agent
Smile Doctors Call Center
Georgetown, Tx
07.2019 - 05.2020
Handled patient calls for Smile Doctors call center, providing professional and compassionate support.
Responded to patient inquiries regarding treatment, billing, and insurance coverage to ensure clarity and satisfaction.
Arranged appointments for patient consultations
Call and follow up with patients on visit
Trained new team members on company procedures to facilitate effective onboarding and integration.
Compiled daily reports for management review
Head Cashier
Spec's Kingwood
12.2017 - 06.2019
Handled cash accurately during daily transactions to maintain financial integrity., Assisted in stocking products on shelves to ensure availability for customers.
Prioritized customer satisfaction by addressing inquiries and providing assistance., Focused on addressing customer needs and providing knowledgeable assistance.
Facilitated purchases and processed sales transactions efficiently.
Executed wholesale orders to replenish inventory for retail operations.
Supervisor (Seasonal)
Big Rivers Waterpark
New Caney, Tx
01.2018 - 01.2019
Monitored park food area to ensure operations ran smoothly
Ensured proper temperature for food storage to maintain quality
Assisted team members during peak hours during rushes
Monitored food and storage temperatures for compliance
Assembler
Pentair
Conroe, TX
07.2018 - 12.2018
Reviewed specification sheets for accuracy to complete orders
Transported new pallets to maintain workflow for ongoing orders
Operated hand and automatic machines for various media types
Applied adhesive to open/close end caps on hot table for quality assurance
Constructed filters for quality control for distribution
Shift Leader
Taco Bell
Porter, TX
03.2013 - 03.2018
Ensured accuracy of cash safe and register balances
Oversaw store activities and ensured cleanliness and organization.
Maintained food presentation standards and monitored temperature compliance
Monitored food serving practices to guarantee quality and safety.
Kompass Representative
PL Marketing- Houston Division
04.2017 - 12.2017
Interpreted and executed planogram instructions to ensure product placement aligned with merchandising strategies
Set new products and removed expired items to optimize inventory and enhance customer experience
Ensured product rotation and proper shelf measurement for optimal display