Alejandra Alcudia
North Richland Hills
Summary
Dynamic professional with a proven track record at Dutch Bros, excellent in customer service and problem-solving. Excelled in creating positive environments and enhancing team collaboration. Skilled in using POS systems and managing high-volume transactions, demonstrating a unique blend of interpersonal and technical abilities.
Overview
2
2
years of professional experience
Work History
Barista
Dutch Bros
07.2024 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Hostess
Abuelos
06.2023 - 01.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Sales Associate
Black House White Market
04.2023 - 01.2024
- Restock shelves and display merchandise in an orderly way to boost customer interest.
- Assist customers in finding products, suggesting product choices after assessing their needs.
- Use POS system to process transactions,returns, and discounts.
- Provided recommendations to clients to ensure satisfaction.
- Monitored self-checkout systems and provided assistance or intervention
Education
Current Student -
Richland High School
North Richland Hills, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
Spanish
English
Timeline
Barista
Dutch Bros
07.2024 - 10.2024
Hostess
Abuelos
06.2023 - 01.2024
Sales Associate
Black House White Market
04.2023 - 01.2024
Current Student -
Richland High School