Alejandra Luna
Sidney,IL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Inbound Team Lead
Caterpillar
04.2017 - Current
- Enhanced team productivity by implementing efficient work processes and streamlining communication channels.
- Improved inventory accuracy through diligent monitoring, regular audits, and effective collaboration with the warehouse team.
- Developed comprehensive training programs for new hires, ensuring quick integration into the team and accelerated achievement of performance benchmarks.
- Championed continuous improvement efforts by conducting regular assessments of team performance, identifying areas for growth, and developing targeted action plans for improvement.
- Promoted a positive work environment by proactively addressing conflicts within the team and fostering open communication among staff members.
- Collaborated closely with outbound teams to ensure seamless handoff of orders and maintain optimal fulfillment times for customers.
Order Picker
FedEx
10.2016 - 04.2017
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Streamlined warehouse operations for increased efficiency through organized and accurate order picking.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
Education
High School Diploma -
Richards Academy
Chicago, IL06.1999
Skills
- Team motivation
- Innovation and Creativity
- Policy Enforcement
- Staff Scheduling
- Stress Tolerance
- Workload balancing
- Coaching and Mentoring
- Customer Service
- Report Preparation
- Data Entry
- Delivery Tracking
- Fluent in Spanish
Timeline
Inbound Team Lead
Caterpillar
04.2017 - Current
Order Picker
FedEx
10.2016 - 04.2017
High School Diploma -
Richards Academy