Alejandrina Andriese Bozley
North Las Vegas
Summary
Proactive lead manager skilled in strategic planning and team collaboration. Experienced in optimizing operations and ensuring high standards of cleanliness, contributing to improved customer satisfaction and retention.
Overview
7
7
years of professional experience
Work History
Maid
H-Town Maids LLC
11.2025 - 03.2026
- Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
- Utilized eco-friendly cleaning products to maintain a safe environment for clients and their families.
- Managed laundry tasks, including washing, drying, folding, and organizing clothing and linens.
- Developed efficient cleaning schedules to optimize time management and deliver consistent results.
- Assisted in training new team members on cleaning protocols and company standards.
- Communicated effectively with clients to understand specific needs and preferences for personalized service.
- Conducted inventory checks on cleaning supplies and reported shortages to management promptly.
- Enhanced customer satisfaction through attention to detail and responsiveness to client feedback.
- Disinfected bathrooms and removed mold from shower stalls and bathtubs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
- Collaborated with team members to complete large-scale projects in a timely manner, maximizing efficiency.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
- Increased client retention rates by building strong relationships based on trust, reliability, and effective communication.
- Worked closely with clients during move-in/move-out processes, ensuring a seamless transition while maintaining cleanliness standards.
- Collected different variations of payments through a wide variety of apps and use of the Housecall app
- Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.
Full Time Lead Manager
Dollar General Store
07.2025 - 09.2025
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained cleanliness and organization of checkout area to ensure safety compliance.
- Handled cash, credit, and returns, ensuring adherence to company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Oversaw receiving shipments from food and beverage vendors
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Knowledge with an HHT
- Submitted orders for new inventory.
Volunteer
United States Air Force, USAF
07.2023 - 07.2023
- Assisted in organizing community outreach programs to enhance public engagement and awareness of military initiatives.
- Supported logistics for events, ensuring timely availability of resources and materials for operational success.
- Collaborated with team members to execute training exercises, improving coordination and response times.
- Facilitated communication between volunteers and leadership, streamlining information flow and task assignments.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Helped event planners manage logistical aspects like transportation, accommodations and catering arrangements for an enjoyable event experience.
- Restocked concession stands with popcorn, candy and other products.
- Ran concession stand by preparing food and serving drinks for patrons.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
- Hung up movie posters, banners and decorations for promotional events.
Beauty Advisor
Military Sales And Service
03.2019 - 12.2019
- Advised customers on skincare and makeup products to enhance their beauty routines.
- Assisted in maintaining product displays for optimal customer engagement and sales.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Conducted product demonstrations to educate customers on features and benefits.
- Conducted product demonstrations, showcasing features and benefits to drive interest.
- Resolved customer inquiries and complaints promptly, ensuring a positive shopping experience.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
Education
High School Diploma -
Littlerock High School
Littlerock, CA06-2007
No Degree - Art Education
Victorville Communtiy College
Victorville, CASkills
- Professional appearance
- Customer service
- Deep cleaning expertise
- Verbal and written communication
- Strategic planning
- Sales management
- Vendor management
- Computer skills
- Organizational skills
- Professional and courteous
- Housekeeping
- Payment processing
- Product knowledge
Affiliations
United States Air Force
Timeline
Maid
H-Town Maids LLC
11.2025 - 03.2026
Full Time Lead Manager
Dollar General Store
07.2025 - 09.2025
Volunteer
United States Air Force, USAF
07.2023 - 07.2023
Beauty Advisor
Military Sales And Service
03.2019 - 12.2019
No Degree - Art Education
Victorville Communtiy College
High School Diploma -
Littlerock High School