Skylar Guske
Vancouver,WA
Summary
Talented professional adept in customer relations, sales, collections, and real estate management. Eager to develop business performance at companies. Ready to oversee properties at any scale.
Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise.
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
6
6
years of professional experience
Work History
Maid
Perstine greening
Portland , Oregon
08.2024 - Current
- Requested maintenance orders to fix non-working equipment and address room damage.
- Performed other related duties as assigned.
- Inspected furniture for damage or stains in between guest stays.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Interacted pleasantly with clients and guests when performing daily duties.
- Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Communicated with customers about requests for additional supplies or cleaning services.
- Waxed and polished wood furnishings to restore faded appearance.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Interacted positively with residents while cleaning apartments and common areas.
- Communicated with maintenance team on damages to repair.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Recognized by management for providing exceptional customer service.
Server
Cafe Yumm
Vancouver , Washington
08.2018 - 05.2024
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Garnished dishes and beverages to serve visually appealing menu items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Addressed complaints to kitchen staff and served replacement items.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Trained new employees to perform duties.
- Greeted customers, answered questions and recommended specials to increase profits.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Some College (No Degree) - Mathematics
Clackamas Community College
Oregon City, ORSkills
- Professional appearance
- Childcare experience
- Complaint resolution
- Team development
- Tracking complaints
- Product promotion
- Punctuality and reliability
- Coordination
- Proofreading
- Consultative sales
- Assertiveness
- Quality control
- Task prioritization
- Building rapport
- Client relations
- Sales expertise
- Key holder experience
- Customer service
- Training development aptitude
- Problem-solving
- Order processing
- Senior leadership support
- Customer consulting
- Multi-task management
- Active listening
- Time management
- Professional telephone demeanor
- Technical troubleshooting
- High-energy attitude
- Relationship building
- Conflict resolution
- Complaint handling
- Hospitality and accommodation
- Call management
- Positive and professional
Timeline
Maid
Perstine greening
08.2024 - Current
Server
Cafe Yumm
08.2018 - 05.2024
Some College (No Degree) - Mathematics
Clackamas Community College