Hi, I’m
ALEJANDRO ALEX VALENCIA
Valencia,CA
Summary
Resourceful and detail-oriented Administrative Professional with over 10 years of experience supporting executives, HR departments, and healthcare offices. Skilled in database management, staff coordination, and customer service excellence. Adept at optimizing workflows, maintaining confidential records, and delivering high-quality administrative support in fast-paced environments.
Overview
16
years of professional experience
Work History
Providence Holy Cross Medical CenterMission Hills, CA
Patient Service Specialist
11.2023 - Current
Job overview
- Streamlined communication between patients, staff, and insurance providers to ensure smooth coordination.
- Implemented data verification system improving patient record accuracy.
- Audited billing records, reducing processing errors and improving department efficiency.
- Explained financial policies and payment options to patients with clarity and professionalism.
Explore Freedom Services, IncVan Nuys, CA
Patient Coordinator
08.2015 - Current
Job overview
- Supported adults with developmental disabilities transitioning to home environments.
- Trained and supervised new staff while maintaining patient care consistency.
- Managed patient intake, appointment scheduling, and in-home program documentation.
UCLA HealthValencia, CA
Administrative Assistant II
05.2023 - 11.2023
Job overview
- Provided direct administrative support to physicians and patients across multiple specialties.
- Processed co-payments, updated electronic records, and handled sensitive patient information.
- Liaised with physicians, patients, and departments to ensure efficient communication and follow-up.
Facey Medical GroupValencia, CA
Medical Office Representative
10.2022 - 05.2023
Job overview
- Managed multi-line phone systems and patient check-ins while maintaining HIPAA compliance.
- Scheduled appointments, verified insurance eligibility, and supported daily office operations.
- Ensured patient satisfaction by providing clear communication and efficient service.
Birmingham Community Charter High SchoolVan Nuys, CA
Human Resources Assistant
04.2021 - 11.2021
Job overview
- Supported recruitment, benefits, and salary administration processes.
- Assisted with job postings, applicant screening, interviews, and new hire onboarding.
- Maintained confidential personnel files and assisted with compliance audits and policy updates.
Antelope Valley HospitalLancaster, CA
Volunteer
07.2009 - 11.2013
Job overview
- Provided support across various hospital departments, assisting staff and patients.
- Handled administrative tasks including scanning, filing, and visitor coordination.
- Contributed to patient comfort and logistics for events and discharge processes.
Education
Rosamond High School
High School
05.2012
Medical Terminology Certificate
05.2017
Skills
- Administrative Support
- Office Management
- Employee Onboarding
- HR Assistance
- Scheduling
- Calendar Coordination
- HIPAA Compliance
- Records Management
- EMR Systems
- EHR Systems
- Epic
- CareConnect
- Customer Service
- Communication
- Microsoft Office Suite
- Word
- Excel
- PowerPoint
Personal Information
Title: Administrative Assistant | HR & Office Coordination Specialist
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Service Specialist
Providence Holy Cross Medical Center
11.2023 - Current
Administrative Assistant II
UCLA Health
05.2023 - 11.2023
Medical Office Representative
Facey Medical Group
10.2022 - 05.2023
Human Resources Assistant
Birmingham Community Charter High School
04.2021 - 11.2021
Patient Coordinator
Explore Freedom Services, Inc
08.2015 - Current
Volunteer
Antelope Valley Hospital
07.2009 - 11.2013
Rosamond High School
High School
Medical Terminology Certificate