Alejandro Arias Jr
Cathedral City
Summary
Experienced customer service specialist with a focus on providing exceptional care and delivering high-quality service. Skilled in analyzing data, resolving issues, and working effectively in collaborative environments. Seeking opportunities to enhance and strengthen abilities to make a meaningful impact on contributing to company growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Runner Expeditor
Sunrise Country Club
Rancho Mirage
04.2023 - 05.2024
- Provided exceptional customer service, responding promptly to requests and concerns.
- Responded promptly to customer inquiries and requests for additional items or services.
- Developed and maintained positive working relationships with others to reach business goals.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Cautiously checked all dishes before delivering them to ensure quality standards were met.
- Delivered food to guests in a timely manner while following safety protocols.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
Education
B.A. in Business Administration - Information Systems and Technology concentration
California State University
San Bernardino, CA12.2022
Skills
- ARIS (BPM)
- C
- Google Suite
- Microsoft Office
- MySQL
- Python
- Trello
- VMWare
Industry Skills
- Marketing Research and Methods
- Database Management
- Information Systems
- Planning and Policy
- NIST standards 800-171
- Data Entry
Certification
- Google Data Analytics (In Progress)
- TypingMaster Certificate
Projects
- Mock CMMC 2.0 consultation audit
- Detailed Technical Proposal on the applications of advanced computer networks in organizations
- Administration Disciplines Business Plan
Volunteer Library Assistant
- Assisting both students and visitors in finding materials. answering related questions, and oftentimes informing on how to correctly use library resources.
- Organize displays, sort and shelve materials in their respected order, and arrange new and damaged inventory whether it is checked in or out.
- Monitoring library files, maintaining card catalogs, and ensuring supervision within the library at all times.
Languages
- English - Fluent
- Spanish - Fluent
Timeline
Food Runner Expeditor
Sunrise Country Club
04.2023 - 05.2024
B.A. in Business Administration - Information Systems and Technology concentration
California State University