Alejandro Cardoza
El Monte ,CA
Summary
Dynamic Ramp Agent with WFS, skilled in aircraft marshalling and baggage handling. Proven ability to enhance team productivity through effective communication and problem-solving. Committed to safety compliance and operational efficiency, successfully reducing damage claims while ensuring timely flight operations. Dependable leader with a flexible schedule, dedicated to fostering a collaborative work environment.
Overview
5
5
years of professional experience
Work History
Ramp Agent
WFS
01.2025 - 09.2025
- Loaded and unloaded baggage from aircraft, ensuring timely operations.
- Operated ground support equipment to facilitate efficient aircraft servicing.
- Conducted safety checks on equipment and tools before use.
- Assisted in the organization of cargo to optimize space and ensure compliance.
- Communicated effectively with team members to coordinate ramp activities.
- Executed routine maintenance tasks on ground support vehicles as needed.
- Monitored weather conditions to adjust operations for safety and efficiency.
- Followed established protocols for handling hazardous materials on site.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
Supervisor
Mini Market Gardena
02.2021 - 07.2024
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained new staff on company policies, procedures, and operational tools for optimal performance.
- Monitored team performance and provided constructive feedback to enhance productivity.
- Coordinated schedules and assignments to meet production targets and deadlines effectively.
- Implemented process improvements that streamlined operations and reduced downtime.
- Conducted inventory checks to maintain accurate stock levels and prevent shortages.
- Assisted in troubleshooting equipment issues, facilitating timely repairs and minimal disruption.
- Fostered a collaborative team environment through effective communication and conflict resolution strategies.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
High School Diploma - English Literature
Monrovia High School
Monrovia, CA07.2022
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Baggage handling
- Safety procedures compliance
- Aircraft tug operation
- Safety procedures
- Customer service
- Marshaling aircraft
- Ramp security
- Team leadership
- Crew assistance
- Pushback and towing
- Baggage management
- Baggage tag checks
- Load planning
- Load planning communication
- Vehicle operation
- Flexible schedule
- Dependable and responsible
- Ground support services
- Freight handling
- Cargo handling
- Security awareness
Timeline
Ramp Agent
WFS
01.2025 - 09.2025
Supervisor
Mini Market Gardena
02.2021 - 07.2024
High School Diploma - English Literature
Monrovia High School