Alejandro Cu Giron
Alexandria,VA
Summary
Skilled worker-student seeking employment with excellent professional ethics and values. Dedicated leader with experience in team management and leadership. Proven ability to handle customer complaints, contributing to a high-quality service. Focused on achieving company's goals and objectives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Department Manager
McDonald's
Alexandria, Va
09.2025 - Current
❖ Monitored employee performance to drive excellent customer service.
❖ Ensured compliance with restaurant procedures, policies, and guidelines to maintain operational standards.
❖ Engaged directly with employees to meet concerns and enhance job satisfaction.
❖ Coordinated scheduling for team members to optimize staffing during peak hours.
Shift Leader
McDonald's
Alexandria, VA
06.2025 - Current
❖ Leading a team to provide high customer service, ensuring safety, quality, cleanliness, and an overall satisfying experience.
❖ Supervised the restaurant followed strict federal regulations daily
❖ Resolved customer complaints promptly and professionally.
Education
Bachelor of Science - Business Analytics
George Mason University
Fairfax, VA06-2028
Associate of Science - Business Administration
Northern Virginia Community College
Alexandria, VA05-2026
Skills
- Business management
- Team leadership
- Staff management
- Scheduling coordination
- Performance monitoring
- Decision-making
- Customer service
- Data analysis
- POS software
- Problem-solving
- Verbal and written communication
Affiliations
Volunteered at a middle school during my social service in Mexico for six months
Certification
ServSafe Certification (McDonald's, 2025)
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Department Manager
McDonald's
09.2025 - Current
Shift Leader
McDonald's
06.2025 - Current
Bachelor of Science - Business Analytics
George Mason University
Associate of Science - Business Administration
Northern Virginia Community College