Summary
Overview
Work History
Education
Skills
Honors And Certificates
Languages
References
Timeline
Generic

Alejandro Diaz Montero

Miami

Summary

Results-driven Senior Product Owner with a proven track record in enhancing productivity and efficiency. Expertise in agile methodologies, product lifecycle management, and stakeholder engagement drives successful project outcomes. Exceptional communication and leadership skills ensure seamless collaboration across teams, leading to timely product deliveries that align with market demands. Adept at navigating both startup and corporate landscapes, delivering innovative solutions and effective product strategies that streamline processes and facilitate successful launches.

Overview

14
14
years of professional experience

Work History

Sr. Product Owner

Genesis Global
Miami
06.2022 - 11.2024
  • Led cross-functional teams of 10+ members, including software developers, QA engineers, and business analysts, to deliver high-performance, secure applications aligned with client requirements
  • Collaborated with clients, including BNY Mellon, Itaú Private Bank, and Marex XFA, to define Custom applications requirements, ensuring alignment with business objectives as well as setting priorities
  • Managed project risks, scope, and timelines using Agile methodologies, consistently delivering solutions within deadlines and budget
  • Prepared detailed project plans and maintained progress tracking using MS Project and Jira
  • Coordinated with internal teams such as software development, platform, infrastructure, security, change management, legal, sales and customer success teams to execute end to end the projects until delivery and launch of the product
  • Collaborated with internal partners to define technical execution plans, optimizing scope and schedules, and reducing risks by 10% in a multi-team (client’s and Genesis’ teams) initiative
  • Presented project updates to stakeholders and senior management, ensuring transparent communication and alignment
  • Delivered key software solutions supporting digital transformation for internal and external client use
  • Partnered with UI/UX teams to implement intuitive dashboards and reporting tools, reducing training time for new users by 15%
  • Continuously gathered feedback post-launch to prioritize and implement enhancements based on user needs
  • Capital Markets and onboarding projects that are cloud computing based: Pershing’s Bulk onboarding portal to onboard new clients’ information (about 500 fields per client and more than 100 clients at the same time) as well as identifying any data format error and significantly decreasing the time of onboarding of new clients
  • Reduced onboarding time by 60% for over 1000 clients using a bulk data processing tool integrated into the core banking platform
  • Also, created data analytics dashboard to visualize the onboarding process per client
  • Itau Private Bank Trading Portal for clients and internal users (traders, sales representatives, operations) to process new trading payments and executions as well as having a history of transactions
  • Also, Traders will recommend single or bulk trades to clients through the portal
  • I was involved since scoping the project until launch of the product coordinating with Itau's business, marketing and technology teams as well as internal teams to build a microservices architecture using APIs to establish integrations to their internal systems and process the payments of the trades made through this portal
  • Marex XFA fintech portal to compare between clients, XFA team, and Market Makers until they agree on the prices, having all the information in the same place and notifying when a price has been updated

Sr. IT Consultant for Santander Bank

NTT Data Europe and LATAM
Boston
02.2019 - 04.2022
  • Managed team of 10+ people to analyze and mitigate the bank’s infrastructure and software vulnerabilities identified using Nessus and Qualys scanning reports
  • Managed vulnerability mitigation programs for payment systems, aligning with compliance and security standards in a fast-paced banking environment
  • Analyzed risks in FinTech infrastructures and proposed innovative solutions to enhance system security and performance
  • Coordinated cross-national teams using hybrid Agile methodologies to deliver critical updates to banking platforms
  • Coordinated with application owners and infrastructure teams to execute end to end vulnerability mitigation and roadmaps in accordance with the bank’s change management policies
  • Identified risks and mitigated them as well as defined the scope of every of the changes
  • Reported to senior management the progress of the project on a weekly basis

IT Consultant for the Inter-American Development Bank

NTT Data Europe and LATAM
Washington
06.2018 - 02.2019
  • Managed, supported and kept track of tasks performed by remote developers and QA teams using the Scrum project management methodology and leveraging Jira and Confluence
  • Performed SQL scripting to enable analysis of data and reporting for ad hoc end-user requests using SQL Server
  • Analyzed business requirements and produced technical documentation for development teams
  • Created software UI designs for solution prototypes in Axure RP
  • Performed integrated and end user testing

Graduate Teaching Assistant, Information Technology Department

Marymount University
Arlington
01.2016 - 05.2017
  • Gathered data on Cybersecurity and Software Engineering to be used by several professors for research projects on topics including cybersecurity policy and mobile/web app usability for elderly people
  • Provided administrative and technical support for the Department of Information Technology, Cybersecurity, and Data Science

Software Analyst and Developer

Farmatodo
Caracas
04.2013 - 07.2014
  • Supervised and performed the roles of a software project manager, software requirements analyst and software developer for a new DotNetNuke website using C#, ASP.NET, and DotNetNuke
  • Served as supervisor and software requirements analyst for a pilot e-Commerce application
  • Developed web services using Java and SOAP to get data from a database to use in different applications (Mobile App, Website, Kiosk, among others)
  • Developed mobile applications using JavaScript and Kony as a tool to deploy in several OS
  • Gathered requirements to design and develop reports utilizing MicroStrategy BI tool and Oracle Database to disseminate key analytics and operations to various departments (Commercial, Operations, IT) within the company
  • Also, created and updated ETL scripts to transfer data from stores to the data warehouse and use it for reporting purposes

Carrier Software Service Engineer

Huawei Technologies of Venezuela
Caracas
10.2011 - 04.2013
  • Promoted to team leader for the Carrier Software Service department
  • Served as software requirements analyst for data charger platforms in telecommunication carriers (Telefonica, CANTV)
  • Managed platforms installing racks with a variety of devices such as load balancers and servers in data centers
  • Configured, maintained, performed troubleshooting and provided technical customer service for data centers
  • Utilized TCP/IP, Shell Script, and Python Scripts to administer Linux based servers

Process Improvement Analyst

BBVA Provincial
Caracas
01.2011 - 04.2011
  • Collected data on the activities that bank employees performed in several branches, and helped to standardize it

Education

Online Certification - Agitle Certified Practitioner (ACP)

Project Management Institute
Miami, FL
01.2024

Online Certification - Certified Scrum Product Owner

Scrum Alliance
Denver, CO
11-2022

Online Certifications - Scrum Master

Scrum Alliance
Denver, CO
09-2022

MS - Information Technology (minor in Software Engineering)

Marymount University
Arlington, VA
05.2017

Bachelor’s Degree - Computer Science Engineering

Andres Bello Catholic University (UCAB)
Caracas, Venezuela
01.2010

Skills

  • Programming
  • Data structures
  • Algorithms
  • Networking
  • Database management
  • Cloud computing
  • Designing scalable systems
  • Reliable systems
  • Secure systems
  • Microservices
  • Monolithic architectures
  • Event-driven systems
  • Caching
  • Load balancing
  • Performance optimization
  • Encryption
  • Authentication
  • Secure system designs
  • Distributed system patterns
  • CAP theorem
  • Message brokers
  • ESBs
  • SOLID principles
  • Design patterns
  • Singleton
  • Factory
  • Observer
  • Requirements analysis
  • Trade-off evaluations
  • Failure scenario planning
  • Technical documentation
  • Presenting to stakeholders
  • Cross-functional teams
  • Git
  • Docker
  • CI/CD pipelines
  • Strategy Development
  • Roadmap Execution
  • Lifecycle Management
  • Customer-Centric Design
  • Scheduling
  • Risk Management
  • Scope Definition
  • Agile Methodologies
  • Platform Delivery Management
  • Project Governance
  • Problem Solving
  • Leadership
  • Mentoring
  • JavaScript
  • Java
  • C#
  • AWS
  • Azure
  • MySQL
  • Oracle
  • SQL Server
  • PostgreSQL
  • XP
  • SCRUM
  • SAFE
  • XML
  • HTML5
  • SOAP
  • REST
  • Spring Boot
  • Maven
  • JQuery
  • Net
  • Postman
  • Jira
  • Confluence
  • MIRO
  • Eclipse
  • Netbeans
  • Visual Studio
  • MicroStrategy
  • Project management
  • Agile methodologies
  • Stakeholder communication
  • Risk management
  • Data analysis
  • Cross-functional collaboration
  • Custom application development
  • Software development lifecycle
  • User experience design
  • Vulnerability assessment
  • Change management
  • Requirements gathering
  • Customer relationship management (CRM)
  • Business needs analysis
  • Teamwork and collaboration
  • Multitasking
  • Complex Problem-solving
  • Relationship building
  • Microsoft office
  • Problem-solving aptitude
  • Client relationship management
  • Business intelligence
  • User acceptance testing
  • Product planning
  • Product roadmapping
  • Interpersonal skills
  • Scrum framework
  • Root-cause analysis
  • Active listening

Honors And Certificates

  • Member of Delta Epsilon Sigma Honor Society for Academic Accomplishment, 2017
  • Kony Mobile Application Development (using JavaScript), 2013
  • Awarded honors on B.S. thesis: Management system based on the measurement of temperature and humidity in the Crawl Space of houses in Raleigh NC., 2010
  • Computer Science Summer Practicum in Wireless Sensor at NCSU (using Java), 2009
  • Java Programming Language course, 2009

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional

References

References available upon request.

Timeline

Sr. Product Owner

Genesis Global
06.2022 - 11.2024

Sr. IT Consultant for Santander Bank

NTT Data Europe and LATAM
02.2019 - 04.2022

IT Consultant for the Inter-American Development Bank

NTT Data Europe and LATAM
06.2018 - 02.2019

Graduate Teaching Assistant, Information Technology Department

Marymount University
01.2016 - 05.2017

Software Analyst and Developer

Farmatodo
04.2013 - 07.2014

Carrier Software Service Engineer

Huawei Technologies of Venezuela
10.2011 - 04.2013

Process Improvement Analyst

BBVA Provincial
01.2011 - 04.2011

Online Certification - Agitle Certified Practitioner (ACP)

Project Management Institute

Online Certification - Certified Scrum Product Owner

Scrum Alliance

Online Certifications - Scrum Master

Scrum Alliance

MS - Information Technology (minor in Software Engineering)

Marymount University

Bachelor’s Degree - Computer Science Engineering

Andres Bello Catholic University (UCAB)

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Alejandro Diaz Montero