Alejandro Fernandez
Alamo,TX
Summary
Top-notch professional Bilingual Benefits Specialist dedicated to assisting employees with their employer benefits, with a proven track record. Excelled in policy interpretation and verbal communication, significantly improving employee participation in benefits programs. Expert in insurance with a knack for employee benefits. Offering more than 5 years of employee benefit education. Composed, talented and considered effective team player.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Benefits Enrollment Counselor
Alight Solutions
Remote
10.2022 - Current
- Took a consultative approach on educating employees on their employee benefits.
- Recommended plans based on each individual health needs for various clients.
- Keep up to date with information on the various clients we managed.
- Asked probing questions to open up conversation regarding best health plans that fit their needs.
- Reduced employee turnover by creating welcoming, inclusive and employee-centered work culture.
- Coordinated open enrollment events, delivering clear information on available benefits packages to employees.
- Evaluated effectiveness of current outreach programs by monitoring employee participation rates in various benefits offerings.
- Checked employees' benefits enrollment for accuracy and inputted all data into enrollment software.
- Developed comprehensive training materials for new hired employees, improving onboarding process.
Benefits Counselor
Enrollment Alliance
07.2019 - 11.2022
- Improved employee benefits understanding by conducting informative seminars and one-on-one counseling sessions.
- Provided subject matter expertise on eligibility, coverage, and other benefits matters.
- Assisted employees in navigating open enrollment periods, providing guidance on plan selection and changes.
- Developed customized benefits presentations tailored to the unique needs of various employee groups.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Education
No Degree - Business Administration
St. Marys
San Antonio, TXHigh School Diploma -
Psja North Early College High School
Pharr, TX05.2016
Skills
- Highly skilled in Benefits knowledge
- Verbal and written communication
- New employee enrollment
- Employee Relations
Certification
- Health and Life License in all 50 states.
- Bilingual
Languages
Spanish
Full Professional
Timeline
Benefits Enrollment Counselor
Alight Solutions
10.2022 - Current
Benefits Counselor
Enrollment Alliance
07.2019 - 11.2022
No Degree - Business Administration
St. Marys
High School Diploma -
Psja North Early College High School