Alejandro Florez
Summary
Bilingual professional proficient in English and Spanish, specializing in communication and customer engagement. Demonstrates exceptional critical thinking and a strong work ethic, driving effective team collaboration. Proven ability to enhance customer experiences through translation and cultural competence. Seeking to apply these skills in a dynamic role that values effective communication.
Overview
2
2
years of professional experience
Work History
Salesman
Hawx Pest Control
05.2024 - 08.2024
- Identified potential customers through targeted outreach and lead generation strategies
- Generated upselling opportunities by educating clients about additional pest control services and maintenance programs
- Provided exceptional customer service to address client concerns and build trust
- Conducted consultations to assess customer needs and recommend appropriate services and treatment plans
Assembly Laborer
DO & CO
Jamaica, NY
12.2023 - 04.2024
- Performed administrative duties such as maintaining cleanliness and organizing work areas to ensure a productive environment
- Acted as a bilingual liaison, aiding coworkers with English/Spanish translations to ensure clarity in daily tasks
- Communicated effectively with team members to relay instructions, manage inventory, and resolve any operational issues
Foreign Language Interpreter and Translator
Accurate Communications, LLC
Flushing, NY
10.2022 - 10.2023
- Collaborated with diverse teams to support multilingual communication in high-pressure environments
- Provided accurate interpretation and translation services between English and Spanish for government documents and communications across various worksites
- Facilitated clear and effective communication between parties by interpreting in real-time during meetings, interviews, and official events
Education
High School -
Monsignor McClancy Memorial High School
Jackson Heights, NYHigh School -
William Cullen Bryant High School
Long Island City, NYSkills
- Fluent bilingualism
- Critical Thinking
- Teamwork
- Customer Engagement
- Administrative Support
- Customer Support
- Verbal communication
- Technical terminology
References
- Shuva, Bi-Lingual Interpreter Coordinator, Accurate Communications, 347-336-9881, info@AccurateCommunication.com
- Alejandro Santamaría, DO & CO, 718-791-8137
- Christopher Lum, Hawx Pest Control, 917-946-6853
Certificationsandadditionalinformation - Languages
- English (Fluent)
- Spanish (Fluent)
Timeline
Salesman
Hawx Pest Control
05.2024 - 08.2024
Assembly Laborer
DO & CO
12.2023 - 04.2024
Foreign Language Interpreter and Translator
Accurate Communications, LLC
10.2022 - 10.2023
High School -
Monsignor McClancy Memorial High School
High School -
William Cullen Bryant High School
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