Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
OfficeManager
Alejandro Garcia

Alejandro Garcia

College Station,TX

Summary

Texas A&M graduate passionate about pursuing managerial roles within the hospitality industry. Interested in further developing skills in leadership, financial literacy, hotel operations, sales/marketing strategies, and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Food and Beverage Voyager

Marriott International, Inc.
Georgetown, TX
06.2022 - Current
  • Developed and implemented an in-room dining program that drove F&B revenue of over $2000 upon the first month of implementation
  • Worked with Senior Marketing Manager to develop and support marketing channels via the website, social media, and newspaper
  • Developed a full bar program within the hotel
  • Managed all programming for Micros POS terminals for the entire hotel
  • Created schedules, processed payroll, exceeded monthly revenue goals, and ensure hourly associate compliance with hotel policies

Head Server/Manager on Duty

40 Tempura - Japanese Fusion Restaurant
College Station, Texas
01.2020 - Current
  • Trained over 6 new staff members on restaurant operations and policies to strengthen performance.
  • Managed food resources, memorized orders and coordinated customer service.
  • Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
  • Developed schedules for up to 5 employees per shift.
  • Initiated plans to improve customer relations, quality standards and service efficiency.
  • Held daily meetings with servers on each shift to discuss specials and driving sales of key items

Server

Cheddar's Scratch Kitchen
College Station, TX
06.2019 - 01.2020
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Sold over $1000 worth of food and drinks during shift

Student Intern

Texas Regional Bank
Harlingen , Texas
06.2018 - 01.2019
    • Sorted and organized files, spreadsheets and reports.
    • Completed research, compiled data, updated spreadsheets and produced timely reports.
    • Gained operational knowledge and supported departmental needs.
    • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
    • Processed 50 customer transactions daily, minimizing wait times.
    • Counted, verified and handled bank deposits and armored car transactions.

Education

Bachelor of Science - Agriculture Systems Management

Texas A&M University
College Station, TX
05.2022

Minor - Business

Texas A&M University
College Station, TX
05.2022

Skills

  • Point of Sale Systems
  • Account Services
  • Excel
  • Programming Languages: Python
  • Management
  • Event Logistics
  • Customer Satisfaction
  • Service Delivery

Accomplishments

President Achievement Scholarship Recipient

  • Received $1,250 every semester from Texas A&M

National Speech and Debate Semi-finalist - Impromptu Speaking (2017)

  • Placed among the top 8 out of 630 competitors in Atlanta, Georgia

Gastric Cancer Foundation

  • Generated over $800 of donations for Gastric Cancer


Affiliations

Beta Tau Omega


First Asian-Interest social organization at Texas A&M established in 1995 that promotes diversity, service, and academics. Served numerous roles such as Vice President External, Event Planner, and Philanthropy Chair.

Timeline

Food and Beverage Voyager

Marriott International, Inc.
06.2022 - Current

Head Server/Manager on Duty

40 Tempura - Japanese Fusion Restaurant
01.2020 - Current

Server

Cheddar's Scratch Kitchen
06.2019 - 01.2020

Student Intern

Texas Regional Bank
06.2018 - 01.2019

Bachelor of Science - Agriculture Systems Management

Texas A&M University

Minor - Business

Texas A&M University

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Alejandro Garcia