Alejandro Garcia Altamirano
Early ,TX
Summary
Skilled in cash handling and fluent in Spanish, I boosted customer satisfaction at Citizens National Bank by resolving issues swiftly and maintaining professionalism. Demonstrated expertise in managing confidential information and building strong customer relationships, enhancing branch performance. My courteous demeanor and reliability have been pivotal in achieving goals and fostering customer loyalty.
Overview
5
5
years of professional experience
Work History
Commercial Teller
Citizens National Bank
10.2024 - Current
Teller
MC Bank
05.2024 - 01.2025
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Loan Processor
Citizens National Bank
06.2024 - 11.2024
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Commercial Teller
Citizens National Bank
01.2020 - 05.2024
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Collaborated with team members to achieve branch goals, maintaining a professional work environment.
- Handled confidential customer information responsibly, ensuring compliance with privacy regulations and bank policies at all times.
- Built strong customer relationships by providing exceptional service and support during transactions.
- Increased customer loyalty by resolving issues quickly, demonstrating empathy and professionalism during interactions.
Education
High School Diploma -
Brady High School
Brady, TX05.2016
Skills
- Professionalism and courtesy
- Cash handling expertise
- Spanish speaking
- Reliable
Timeline
Commercial Teller
Citizens National Bank
10.2024 - Current
Loan Processor
Citizens National Bank
06.2024 - 11.2024
Teller
MC Bank
05.2024 - 01.2025
Commercial Teller
Citizens National Bank
01.2020 - 05.2024
High School Diploma -
Brady High School
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