

Driven and ambitious professional from the small town of Rio Grande, Texas, with a hunger to learn, grow, and succeed. Highly motivated and fast learning, with experience in retail operations, sales management, and customer service, consistently implementing initiatives that drive business growth. Technologically savvy and detail oriented, committed to delivering results, adapting quickly, and continuously advancing both personally and professionally.
As an Operations Manager at 7 For All Mankind, I oversee daily store operations to ensure efficiency and a premium customer experience aligned with brand standards. I recruit, onboard, and train team members, providing ongoing coaching to develop a high-performing team. I assist with scheduling needs, support operational compliance, and monitor sales and operational metrics to help drive store performance. By maintaining operational and visual standards and collaborating closely with sales leadership, I help ensure a smooth, elevated in-store experience.
As a Sales Supervisor at Lacoste, I supported daily sales floor operations while delivering a high-level customer experience consistent with the brand’s premium standards. I recruited, trained, and coached associates to improve selling skills, product knowledge, and overall performance. I helped initiate and implement in-store online selling, which grew to account for 2% of total store sales within the year. By assisting with scheduling, monitoring sales performance, and collaborating closely with management, I contributed to increased efficiency, team engagement, and overall business growth.
As a Virtual Gate Guard with Envera Systems, I served as a remote assistant for residents and property management, handling access requests, visitor verification, and communication via video and audio systems. I provided prompt, professional support to residents, vendors, and guests, ensuring smooth entry processes and addressing questions or concerns in real time. By managing high volumes of requests efficiently and maintaining accurate records, I helped create a secure, seamless, and well organized property experience.
As Sales Manager and Online Marketer for Alber Investor Group LLC, I led sales efforts for used heavy equipment, developing relationships with buyers and negotiating deals to drive revenue growth. I managed the company’s online presence, creating and executing digital marketing campaigns to increase leads, promote inventory, and expand market reach. By analyzing sales performance and market trends, coordinating listings, and collaborating with the team on strategic initiatives, I helped streamline operations, enhance customer engagement, and grow the business.
As a Ranch Hand at RGV MTZ Ranch, I assisted with daily ranch operations, including caring for livestock, maintaining facilities, and supporting general farm tasks. Though I started with limited experience, I quickly developed a strong work ethic, reliability, and hands on problem solving skills while learning the demands of ranch life and teamwork in a fast paced, physical environment.
From 2019 to 2022, I volunteered at the Patterson, NY Watchtower Educational Center, where I contributed in multiple roles including waiter, cook, and eventually as a paramedic. Through these experiences, I developed strong teamwork, time management, and problem solving skills while supporting daily operations and assisting others in a fast paced, service oriented environment. My progression through diverse responsibilities demonstrates adaptability, dedication, and a commitment to serving the community.