Alejandro Herrera
San Benito
Summary
Experienced in team leadership and employee motivation, with a focus on coaching techniques that foster skill development among crew members. Successfully monitored performance in the field, implementing strategies that align with safety compliance and food safety standards. Strong organizational skills support multitasking in fast-paced environments, ensuring efficient opening and closing procedures are consistently followed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
San Benito
06.2020 - Current
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
- Ensured that all safety protocols were followed during training sessions.
Education
High School Diploma -
Hanna Highschool
Brownsville, TX05-2020
Skills
- Employee training
- Performance monitoring
- Customer service
- Safety compliance
- Team leadership
- Conflict resolution
- Communication skills
- Coaching techniques
- Multitasking and organization
- Food safety
- Decision-making
- Food safety understanding
- Team leadership and supervision
- Employee motivation
- Opening and closing procedures
- Basic training techniques
- Continuous improvement
- Opening and closing processes
- Coaching and mentoring
- Restaurant standards
- Safe food handling
Languages
Spanish
Native/ Bilingual
Certification
Food Handlers
Timeline
Crew Trainer
McDonald's
06.2020 - Current
High School Diploma -
Hanna Highschool